Relier Pairs Management Objectives – Chapter 4Version en ligne Key objectives in management. par Geraldine Lopez 1 Build, Acquire and Implement (BAI) 2 Deliver, Service and Support (DSS) 3 Monitor, Evaluate and Assess (MEA) 4 A lign, Plan and Organize (APO) addresses the overall organization, strategy and supporting activities for I&T. addresses the operational delivery and support of I&T services, including security. addresses performance monitoring and conformance of I&T with internal performance targets, internal control objectives and external requirements treats the definition, acquisition and implementation of I&T solutions and their integration in business processes. 1 People, skills and competencies 2 Processes 3 Culture, ethics and behavior 4 Services, infrastructure and applications 5 Principles, policies and frameworks 6 Information 7 Organizational structures translate desired behavior into practical guidance for day-to-day management. include the infrastructure, technology and applications that provide the enterprise with the governance system for I&T processing. describe an organized set of practices and activities to achieve certain objectives and produce a set of outputs ipervasive throughout any organization and includes all information produced and used by the enterprise. the key decision-making entities in an enterprise of individuals and of the enterprise are often underestimated, as factors in the success of governance and management activities. are required for good decisions, execution of corrective action and successful completion of all activities. 1 Generic 2 V ariants are based on generic components but are tailored for a specific purpose or context within a focus area apply in principle to any situation. They are generic in nature and generally need customization before being practically implemented 1 Focus area 2 Design factors certain governance topic, domain or issue that can be addressed by a collection of governance and management objectives and their components. are factors that can influence the design of an enterprise’s governance system and position it for success in the use of I&T. 1 Cost Leadership 2 Innovation/Differentiation 3 Growth/Acquisition 4 Client Service/Stability The enterprise has a focus on growing (revenues) The enterprise has a focus on providing stable and client-oriented service. The enterprise has a focus on offering different and/or innovative products and services to their clients. The enterprise has a focus on short-term cost minimization 1 EG05, EG06, EG7, Customer 2 EG12, EG13 Growth 3 EG01, EG02, EG03, EG04, Financial 4 EG08, EG09. EG10 Internal Customer-oriented service culture, Business-service continuity and availability, Quality of management information Portfolio of competitive products and services, Managed business risk, Compliance with external laws and regulations. Quality of financial information Optimization of inter business proc functionality, Optimization of bus proc costs, Staff skills, motiv and productivity, Compliance with inter pol Managed digital transformation programs, Product and business innovation 1 Role of IT 2 Threat landscape 3 I&T-related issue 4 Compliance requirements 5 IT implementation methods 6 Risk profile 7 Enterprise size 8 Sourcing model for IT 9 Technology adoption strategy Compliance requirements to which the enterprise is subject can be classified in: Low compliance req, Normal compliance req, High compliance req Adopts classifications as: Outsourcing, Cloud, Insourced, Hybrid identifies the sort of I&Trelated risk to which the enterprise is currently exposed and indicates which areas of risk are exceeding the risk appetite. Can be classified in; Large and Small Can be classified in Support, Factory, Turnaround, Strategic Can be classified in Agile, DeveOps, Traditional, and Hybrid Can be classified as First mover, Follower, Slow adopter under which the enterprise operates can be classified in Normal and High Related method for an I&T risk assessment for the enterprise
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