DEALING WITH COMPLAINTS IN THE RESTAURANTVersion en ligne In this game, players must correctly order the steps involved in dealing with complaints in a restaurant setting. The goal is to understand the proper sequence of actions to effectively resolve customer issues. par Virginia Espinosa 1 Order the steps based on the typical sequence followed when addressing a customer complaint. Acknowledge the issue Follow up with the customer Investigate the complaint Apologize for the inconvenience Provide a solution Listen to the customer's complaint 2 Order the adjectives from least to most intense in terms of food complaints. overcooked spoiled soggy inedible unappetizing bland 3 Order the adjectives from least to most intense in terms of the complaint they convey. undrinkable sour flat bitter disgusting weak 4 Order the adjectives from least to most intense in describing payment complaints. devastated infuriated angry frustrated displeased outraged
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