Global Business Etiquette QuizVersion en ligne Test your knowledge of international business communication norms! par Laura Angulo 1 What title do many Continental Europeans prefer to use in business introductions? a Mr or Ms with surname b First name only c No title at all d Dr only 2 How is a smile perceived in Russia? a Sign of intelligence b Insincere and suspicious c Respectful gesture d Friendly and open 3 What might prolonged eye contact signify in parts of South America? a Challenging authority b Interest in conversation c Respect and honesty d Friendliness 4 In which culture is direct eye contact often considered disrespectful? a British b Japanese c German d American 5 What is a common interpretation of smiling in the US? a Openness and friendship b Disrespect c Dishonesty d Lack of seriousness 6 What should you do if unsure how to address someone in business? a Use first name only b Ask them how they prefer to be addressed c Use a title automatically d Avoid addressing them 7 What does a 'smile of respect' indicate in Russian culture? a Insincerity b Intelligence c Friendship d Trust 8 What is a common reaction to smiling in countries like India and Argentina? a Sign of respect b Sign of intelligence c Associated with dishonesty d Friendly gesture 9 What can cultural stereotypes lead to in business relationships? a Better understanding b Stronger connections c Improved communication d Detrimental effects 10 What should be kept in mind regarding cultural differences? a They are absolute truths b They are irrelevant c They apply to everyone d They shouldn't pigeonhole individuals
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