How
to
avoid
email
clangers
It's
a
fact
that
despite
the
rise
of
instant
messages
,
social
media
,
and
all
kinds
of
applications
?
in
business
?
email
is
still
the
first
choice
of
communication
.
It
is
therefore
very
,
very
important
for
the
sake
of
the
image
of
the
business
and
for
your
own
to
get
it
right
.
We've
all
seen
email
and
annoying
material
flying
around
the
office
.
Here's
a
brief
guide
on
what
to
do
and
what
not
to
do
to
avoid
being
the
next
figure
of
fun
.
First
of
all
,
decide
whether
email
is
the
best
way
to
communicate
the
issue
.
Pause
a
second
and
think
.
Are
you
writing
something
controversial
that
might
a
strong
emotional
response
?
Would
it
be
better
to
deliver
the
message
face
to
face
or
to
call
them
up
on
the
telephone
?
You've
decided
to
write
.
Good
.
Then
the
next
step
is
to
fill
out
the
subject
line
.
Use
it
to
the
attention
,
tell
the
person
why
you
are
writing
,
and
more
importantly
,
why
they
really
need
to
read
it
.
Again
,
before
starting
on
the
content
,
decide
who
needs
to
read
the
email
.
Don't
just
copy
everyone
in
,
and
don't
include
the
boss
unless
he
or
she
is
actually
involved
.
It
may
not
look
good
,
and
it's
going
to
make
everyone
else
in
the
office
you
if
you
are
not
careful
.
Oh
!
And
while
we're
on
this
topic
,
avoid
sending
around
an
email
when
all
normal
folks
are
down
the
pub
or
in
bed
?
you
will
just
look
like
a
jerk
.
Right
,
you've
written
the
email
and
carefully
avoided
inserting
a
paragraph
referring
to
recent
career
highlights
,
or
some
other
thinly
attempt
of
self
-
promotion
.
Now
,
how
do
you
sign
off
?
There
are
some
people
that
like
to
use
a
single
letter
?
say
C
or
M
in
much
the
same
way
as
the
Queen
of
England
.
Quite
,
I
would
say
.
The
best
way
to
get
a
response
according
to
a
survey
is
to
use
the
expression
:
'Thanks
in
advance'
.
There
is
a
theory
that
goes
along
the
lines
of
emails
being
of
the
relationship
between
sender
and
recipient
.
The
shorter
the
email
,
the
more
powerful
the
message
.
Now
,
the
email
is
ready
to
go
.
One
last
check
on
the
grammar
and
spelling
.
Yes
,
they
do
matter
?
regardless
of
what
others
may
tell
you
.
And
finally
,
check
you
are
sending
the
email
to
the
intended
person
,
once
again
.
For
many
,
a
promising
career
has
ended
when
the
boss
received
an
email
intended
for
the
sender's
best
friend
containing
a
paragraph
the
boss
in
great
detail
.
This
exceeds
by
a
long
way
the
overuse
of
the
'draft
email'
without
the
blank
spaces
filled
in
.
Let's
check
your
understanding
!