AbcccccccVersion en ligne buvtycygcgvybuyvy par Duy Nguyen 1 1. Which of the following statements regarding managers in today's world is accurate? a A) The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors. b B)They can be found exclusively in for-profit organizations. c C)They are found only in large corporations. d D)Their age range is limited to between 30 and 65. 2 2. Supervisor is another name for which of the following? a A) first-line manager b B)team leader c C)middle manager d D) top manager 3 3. The lowest level of management is a A)a vice president b B)a department of research manager c C)a first-line manager d D) a nonmanagerial employee 4 4. All levels of management between the supervisory level and the top level of the organization are termed a A) supervisors b c d 5 Managers with titles such as regional manager, project leader, or plant manager are ________. a middle managers b top managers c production managers d first-line managers 6 Division manager is associated with which of the following levels of management? a top managers b first-line managers c middle managers d team leaders 7 Wasting resources is considered to be an example of ________ a efficiency b inefficiency c ineffectiveness d effectiveness 8 Effectiveness is synonymous with ________. a resource control b goal attainment c cost minimization d efficiency 9 Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals. a effectiveness; efficiency b goal attainment; efficiency c effectiveness; goal attainment d efficiency; effectiveness 10 How many management functions were originally proposed in the early part of the twentieth century? a 5 b 4 c 9 d 3 11 11. Which of the following management functions from the mid-1950s is no longer included in the basic functions of management? a A) planning b B) staffing c C) controlling d D) leading 12 12. Organizing includes a A) determining who does what tasks b B) motivating organizational members c C) defining organizational goals d D) hiring organizational members 13 13.A manager resolving conflict among organizational members is performing what function? a A) directing b B) leading c C) commanding d D) controlling 14 14.Mentoring is primarily associated with the management function of a A) organizing b B) planning c C) leading d D) controlling 15 15. A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role? a A) disseminator b B) informational c C) liaison d D) leader 16 16. Which of the following represents the most useful way of describing the manager's job? a A) skills b B) organizational level c C) roles d D) functions 17 17.Which of the following types of skills are described with terms such as abstract situations and visualization? a A) interpersonal b B) conceptual c C) technical d D) human 18 18. A deliberate arrangement of people to accomplish some specific purpose is a A) a structure b B) an assembly operation c C) a process d D) an organization 19 19.) Universality of management means that a A) all managers in all organizations can perform their job the same way b B) all managers in all organizations perform the four management functions c C) any manager can work in any organization and perform any management job d D) all organizations can hire any manager to perform the management jobs 20 20. Which of the following represents a challenge of management? a A) work with a variety of people b B) enjoy relatively easy work c C) have little influence on organizational outcomes d D) have to deal with a variety of personalities
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