Relier Pairs Customer Problem StatementVersion en ligne Observing and interviewing a customer helps companies identify any customer challenges and prepare the observer to write a customer problem statement. A customer problem statement describes the customer problem and can help a company align on a specific customer problem. par Rebecca 1 I am trying to 2 I am 3 Because 4 Which makes me feel... 5 But Root cause Desired outcome Customer Emotion What stands in the way