Relier Pairs Lesson 2 Vocab MatchingVersion en ligne Lesson 2 - Chapter 1 Key Terms par Lara Rogers 1 Outsourcing 2 Training 3 Competitive Advantage 4 Explicit Knowledge 5 Tacit Knowledge An upper hand over other firms in an industry The acquisition of training and development activities from outside a company Personal knowledge that is based on individual experience and that is difficult to explain to others A company’s planned effort to facilitate employees’ learning of job-related competencies Knowledge that can be formalized, codified, and communicated 1 Total Quality Management (TQM) 2 Talent Management 3 Development 4 Learning Organization 5 Offshoring The process of moving jobs from the United States to other locations in the world The process of attracting, retaining, developing, and motivating highly skilled employees and managers Formal education, job experiences, relationships, and assessments of personality and abilities that help employees prepare for the future A company that has an enhanced capacity to learn, adapt, and change Relies on the talents and capabilities of both labor & management to build & provide high-quality products and services and continuously improve them 1 Intellectual Capital 2 Customer Capital 3 Human Capital 4 Competitiveness 5 Social Capital The sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that a company’s employees invest in their work The value of relationships with persons or other organizations outside a company for accomplishing the goals of the company A company’s ability to maintain and gain market share in an industry The codified knowledge that exists in a company The value of relationships among employees within a company
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