Relier Pairs Lesson 2 Vocab MatchingVersion en ligne Lesson 2 - Chapter 1 Key Terms par Lara Rogers 1 Explicit Knowledge 2 Tacit Knowledge 3 Outsourcing 4 Competitive Advantage 5 Training A company’s planned effort to facilitate employees’ learning of job-related competencies The acquisition of training and development activities from outside a company An upper hand over other firms in an industry Personal knowledge that is based on individual experience and that is difficult to explain to others Knowledge that can be formalized, codified, and communicated 1 Talent Management 2 Learning Organization 3 Offshoring 4 Development 5 Total Quality Management (TQM) Formal education, job experiences, relationships, and assessments of personality and abilities that help employees prepare for the future A company that has an enhanced capacity to learn, adapt, and change Relies on the talents and capabilities of both labor & management to build & provide high-quality products and services and continuously improve them The process of attracting, retaining, developing, and motivating highly skilled employees and managers The process of moving jobs from the United States to other locations in the world 1 Human Capital 2 Social Capital 3 Customer Capital 4 Intellectual Capital 5 Competitiveness The value of relationships among employees within a company The value of relationships with persons or other organizations outside a company for accomplishing the goals of the company The sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that a company’s employees invest in their work The codified knowledge that exists in a company A company’s ability to maintain and gain market share in an industry