Compléter
ACTIVE Net Support Training Module 13 ReviewVersion en ligne
Test your knowledge of the important concepts in Module 14 using this fill in the blanks activity.
1
Windows
Virtual
Adobe
Workstation
Explorer
Google
Microsoft
ACTIVE
Environments
Internet
Safari
Firefox
ACTIVE
Net's
supported
applications
and
browsers
:
Microsoft
8
,
8
.
1
&
10
,
Net
Service
(
ANWS
)
,
Reader
11
.
0
.
06
or
later
,
Edge
,
and
Chrome
.
2
Python
production
startup
devices
failure
C++
plans
recover
JAVA
POS
ACTIVE
Net
Workstation
Service
allows
ACTIVE
Net
to
fully
function
without
Oracle
JRE
.
It
is
recommended
that
all
clients
install
ANWS
,
but
it
is
only
necessary
for
workstation
computers
that
use
,
pass
/
validation
,
or
payment
.
ANWS
must
be
set
to
automatic
and
automatically
on
.
3
workstation
USB
power
Star
APG
terminal
virtual
COM
dependent
multiPRO
Serial
printer
ACTIVE
Net
supports
the
S4000
cash
drawer
using
the
serial
or
connection
.
The
APG
Interface
cash
drawer
connects
directly
to
the
computer
.
It
has
its
own
supply
.
The
APG
MultiPRO
cash
drawer
connects
to
the
receipt
which
is
connected
to
the
workstation
computer
.
It
does
not
have
its
own
power
supply
and
is
on
the
receipt
printer
.
The
port
number
must
be
entered
in
ACTIVE
Net
correctly
during
set
up
,
otherwise
the
cash
drawer
will
not
function
properly
.
4
HDMI
driver
T88IV
Ethernet
Epson
serial
COM
HP
USB
Star
USB
virtual
ACTIVE
Net
supports
three
printer
models
:
Epson
TM
,
TM
T88V
,
and
TSP100
.
The
Star
TSP100
only
uses
a
connection
and
the
Epson
printers
use
either
a
or
USB
connection
.
Only
printers
using
connection
require
the
installation
of
a
.
All
receipt
printers
use
a
port
utility
.
The
most
common
call
driver
for
receipt
printers
is
when
a
client
did
not
install
the
virtual
port
driver
and
set
up
the
port
to
match
the
printer
on
the
device
manager
.
5
PIN
Dejavoo
MagTek
Processor
credit
ID
readers
debit
Square
Workstation
Ingenico
Account
The
payment
devices
that
ACTIVE
Net
supports
are
card
and
pads
.
The
credit
card
readers
are
all
devices
.
The
PIN
pads
are
,
PAX
,
and
Verifone
devices
.
All
payment
devices
require
that
ACTIVE
Net
Service
be
installed
on
the
workstation
computer
and
the
Merchant
/
Payment
Settings
be
configured
correctly
.
6
power
USB
money
cycled
ANWS
served
recognized
COM
CPX
down
workstation
The
IPP320
may
display
a
screen
or
CPX
10
.
14
.
This
occurs
for
many
reasons
:
user
is
logged
in
on
the
wrong
,
USB
port
has
saving
settings
enabled
,
PIN
pad
port
name
does
not
match
port
number
,
workstation
computer
is
power
/
powered
on
,
PIN
pad
not
by
computer
,
not
installed
or
out
-
of
-
date
.
7
PIN
USB
US
Q25
A80
PAX
ECR
ICR
both
Ethernet
Wi-Fi
password
S300
demo
ACTIVE
Net
supports
three
PIN
pad
devices
:
,
Q25
,
A35
.
The
PAX
S300
is
used
in
the
,
the
PAX
is
used
in
Canada
,
and
the
A35
is
used
in
.
If
a
PAX
device
arrives
in
mode
,
the
user
must
obtain
a
temporary
to
set
the
device
to
normal
mode
.
PAX
devices
may
be
connected
to
the
workstation
computer
via
USB
or
.
is
the
preferred
method
.
The
Comm
Type
selected
on
the
PAX
device
must
match
the
connection
type
.
8
Ethernet
T650c
upload
P400
TCP
cover
charger
Verifone
download
Downloader
T650p
There
are
two
models
of
payment
devices
that
ACTIVE
Net
supports
:
T650c
and
T650p
.
The
is
a
standalone
PIN
pad
with
an
Ethernet
port
.
The
comes
with
a
docking
station
that
serves
as
a
.
It
does
not
have
an
port
.
Both
models
must
be
connected
to
the
workstation
computer
via
/
IP
.
An
issue
with
this
device
is
the
app
used
to
new
versions
of
the
Payment
Application
is
referred
to
as
UDS
Client
App
but
is
actually
labeled
.
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