Amazon Clinic... Do we do that?

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A series of questions to test your knowledge

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Megan Thorpe

United States

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Amazon Clinic... Do we do that?Version en ligne A series of questions to test your knowledge par Megan Thorpe 1 Do we have mental health treatments? Yes No 2 We can transfer a customer to ALL provider groups? Yes No 3 We offer the survey after every call? Yes No 4 We treat female hair loss? Yes No 5 We enter provider and their agents name for every ticket update? Yes No 6 We only say on a recorded line on incoming calls? Yes No 7 We ask if there is anything else we can help with, even if we have done everything we can? Yes No 8 We create a ticket for ALL IDV issues even if its resolved on the call? Yes No 9 We only escalate SIMS in the ZD tickets, not any where else? Yes No 10 We can leave ticket updates on the customers voicemail? Yes No 11 Customers can print out their receipts? Yes No 12 We can only accept cell phone numbers? Yes No 13 We can reset a security pin for customers? Yes No 14 We can update a customers address? Yes No 15 We can NOT transfer a translator call? Yes No 16 Messaging visits are NOT available in ALL states? Yes No 17 You can only receive treatment in the state where you live? Yes No 18 When someone requests a supervisor you reach out to your TL before creating a call ticket ? Yes No 19 We are able to update phone numbers if requested to? Yes No 20 Amazon Clinic has the nicest agents on planet earth? Yes No

Amazon Clinic... Do we do that?Version en ligne

A series of questions to test your knowledge

par Megan Thorpe

Do we have mental health treatments?

Yes

We can transfer a customer to ALL provider groups?

Yes

We offer the survey after every call?

Yes

We treat female hair loss?

Yes

We enter provider and their agents name for every ticket update?

Yes

We only say on a recorded line on incoming calls?

Yes

We ask if there is anything else we can help with, even if we have done everything we can?

Yes

We create a ticket for ALL IDV issues even if its resolved on the call?

Yes

We only escalate SIMS in the ZD tickets, not any where else?

Yes

We can leave ticket updates on the customers voicemail?

Yes

Customers can print out their receipts?

Yes

We can only accept cell phone numbers?

Yes

We can reset a security pin for customers?

Yes

We can update a customers address?

Yes

We can NOT transfer a translator call?

Yes

Messaging visits are NOT available in ALL states?

Yes

You can only receive treatment in the state where you live?

Yes

When someone requests a supervisor you reach out to your TL before creating a call ticket ?

Yes

We are able to update phone numbers if requested to?

Yes

Amazon Clinic has the nicest agents on planet earth?

Yes

Amazon Clinic... Do we do that?

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Amazon Clinic... Do we do that?

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Amazon Clinic... Do we do that?Version en ligne

par Megan Thorpe

Do we have mental health treatments?

We can transfer a customer to ALL provider groups?

We offer the survey after every call?

We treat female hair loss?

We enter provider and their agents name for every ticket update?

We only say on a recorded line on incoming calls?

We ask if there is anything else we can help with, even if we have done everything we can?

We create a ticket for ALL IDV issues even if its resolved on the call?

We only escalate SIMS in the ZD tickets, not any where else?

We can leave ticket updates on the customers voicemail?

Customers can print out their receipts?

We can only accept cell phone numbers?

We can reset a security pin for customers?

We can update a customers address?

We can NOT transfer a translator call?

Messaging visits are NOT available in ALL states?

You can only receive treatment in the state where you live?

When someone requests a supervisor you reach out to your TL before creating a call ticket ?

We are able to update phone numbers if requested to?

Amazon Clinic has the nicest agents on planet earth?