Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Don't speak 2 If you have to call back later, give the person a time. 3 If you're making a call or expecting one, don't eat or drink. 4 Don't talk too loudly or softly. 5 Smile. They can't see it, 6 For clarity, keep the mouthpiece 7 Listen to what the caller has to say 8 Be courteous even if the other 9 Answer the phone with a greeting such as "Hello" or 10 If there's a lot of ambient noise around you, about two fingers away from your lips. use your mute button when you're not speaking. If you're not sure how many decibels you regularly use, call a friend and get feedback. Once you promise, don't fail to make the call. party is belligerent or belittling. "Good morning," and follow up with your name and the company name. Talking through a mouthful of sandwich is often unintelligible. without interrupting. but it puts a positive spin on your voice. too fast.
Créer jeu