Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Don't talk too loudly or softly. 2 If there's a lot of ambient noise around you, 3 Smile. They can't see it, 4 For clarity, keep the mouthpiece 5 Be courteous even if the other 6 If you're making a call or expecting one, don't eat or drink. 7 If you have to call back later, give the person a time. 8 Don't speak 9 Answer the phone with a greeting such as "Hello" or 10 Listen to what the caller has to say about two fingers away from your lips. If you're not sure how many decibels you regularly use, call a friend and get feedback. party is belligerent or belittling. without interrupting. too fast. use your mute button when you're not speaking. Talking through a mouthful of sandwich is often unintelligible. but it puts a positive spin on your voice. "Good morning," and follow up with your name and the company name. Once you promise, don't fail to make the call.
Créer jeu