Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Don't talk too loudly or softly. 2 If you're making a call or expecting one, don't eat or drink. 3 Smile. They can't see it, 4 Answer the phone with a greeting such as "Hello" or 5 Listen to what the caller has to say 6 Don't speak 7 If you have to call back later, give the person a time. 8 For clarity, keep the mouthpiece 9 Be courteous even if the other 10 If there's a lot of ambient noise around you, "Good morning," and follow up with your name and the company name. party is belligerent or belittling. about two fingers away from your lips. Once you promise, don't fail to make the call. Talking through a mouthful of sandwich is often unintelligible. without interrupting. but it puts a positive spin on your voice. use your mute button when you're not speaking. If you're not sure how many decibels you regularly use, call a friend and get feedback. too fast.
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