Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Be courteous even if the other 2 Smile. They can't see it, 3 Answer the phone with a greeting such as "Hello" or 4 For clarity, keep the mouthpiece 5 If you have to call back later, give the person a time. 6 If there's a lot of ambient noise around you, 7 Don't speak 8 If you're making a call or expecting one, don't eat or drink. 9 Don't talk too loudly or softly. 10 Listen to what the caller has to say without interrupting. Once you promise, don't fail to make the call. but it puts a positive spin on your voice. too fast. Talking through a mouthful of sandwich is often unintelligible. "Good morning," and follow up with your name and the company name. use your mute button when you're not speaking. If you're not sure how many decibels you regularly use, call a friend and get feedback. about two fingers away from your lips. party is belligerent or belittling.
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