Relier Pairs Bus Comm-Ch 2 TermsVersion en ligne Terms for Ch 2 par Kerri Stegman 1 critical listening 2 matrixed teams 3 virtual meetings 4 virtual teams 5 empathy 6 ghosted / ghosting 7 social loafing 8 groupthink 9 humility 10 desk rage 11 empathic listening 12 discriminative listening 13 hard skills 14 open-ended questions 15 mindful 16 collaborative overload 17 soft skills 18 close-ended questions 19 cyberbullying A core leadership quality that fosters deep listening, respect for diverse views, and an openness to suggestions and feedback. The type of listening that is necessary when workers must discern, understand, and remember; requires a listener to identify main ideas, understand a logical argument, and recognize the purpose of a message. Active listening when we sincerely strive to understand others’ viewpoints. Being fully present, a prerequisite for active and empathic listening. Trying to see the world through another’s eyes, being nonjudgmental and eager to seek common ground. A question requiring a choice among set answers. The technical skills in a worker’s field. A group of people who, aided by information technology, accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones. Faulty decision-making processes by team members who are overly eager to agree with one another. Oral and written communication skills and other competencies such as active listening proficiency, appropriate nonverbal behavior, and proper business etiquette. An interview question that requires a more detailed response than a simple yes or no. A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims. Evasive behavior by people who seem to“disappear” and stop communicating. Overwork resulting from the demands of the always-on workplace as workers struggle to set boundaries to protect from constant interaction. Workplace collaboration among workers whose job task are spread across multiple teams and who don’t always work with the same people or report to the same manager. Meetings of remote and dispersed team members facilitated by communication technology. A team member taking advantage of a group by collaborating very little Extreme outbursts or violent anger in the workplace. The type of listening in which listeners judge and evaluate what they are hearing to decide whether the speaker’s message is fact, fiction, or opinion.
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