Relier Pairs Leadership MemoryVersion en ligne #hr #personnel #leadership par Susanne Kronfeld 1 The average worker is someone who has to be forced to work harder. Workers are lazy, unambitious, resistant to changes and indifferent to the purpose of the organization. They dislike responsibility and need close control. 2 Interventions by the leader are reduced to a minimum, he only interferes when he is consulted. 3 Job rotation, job enlargement and job enrichment 4 Manager sets objectives, allocates tasks and insists on obedience 5 The average worker wants to work and to take on responsibility if he is supported and encouraged to do so. This theory says that workers enjoy work and responsibility and that they want to develop. 6 Work is a group activity. 7 A manager gives his employees objectives to fulfill. The way, they are solving the problems, is not defined - they can choose their own solution. 8 Hygiene Faktors (Herzberg) 9 Impoverished 10 Middle of the Road Strategy 11 Fringe benefits, security and prospects of promotion, advancement and improvement in standards of living 12 Leadership style between the extremes task-centered and employee-centered 13 With the workers' co-operation, working conditions were changed one at a time, e.g. shorter working weeks and days, food or coffee breaks, breaks of varying lengths ... in all 10 changes. 14 Challenging work, career prospects, responsibility 15 Workers are only interested in high wages. Theory Y (D. McGregor) F.W. Taylor Motivators (F. Herzberg) Methods to increase job satisfaction Management by objectives Hawthorne Experiments Theory X (D. McGregor) Salary and fringe benefits, quality of supervision, status, relationship with colleagues Laissez-faire Style of Leadership E. Mayo Managerial Grid by Blake and Mouton Autocratic Style of Leadership R. Tannenbaum and H.W. Schmidt - Continuum of Leadership Behavior Factors affecting motivation Neither concern for production, nor concern for people (managerial grid)