Changes
Request
is
a
system
of
____________________
features
,
____________________
,
defects
that
appears
in
a
____________________
or
service
.
It
appears
due
to
:
Phase
1
Preparing
for
change
which
includes
:
Preparation
Assessment
Strategy
____________________
Phase
2
Managing
change
will
include
:
Planning
Change
management
____________________
Phase
3
Reinforcing
change
will
include
:
Data
____________________
Corrective
action
Recognition
Features
of
Change
Management
are
:
Reason
Individual
Change
____________________
Benefits
and
____________________