Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 Your purchasing department lost our order. 2 You´re charging us too much. 3 No, I can´t do that. 4 The activation key doesn´t work. 5 You used the wrong material. 6 We´re not happy with the installation work. 7 We can´t ship the parts until next week. 8 Your antivirus program is causing problems. The installation work could be better. It sounds as if your purchasing department might have lost our order. It looks like you might be charging us too much. It looks like your antivirus program might be the source of the problems. I´m afraid that´s not possible. It seems like you used the wrong material. The activation key doesn´t seem to work. I´m afraid next week is the earliest we can ship the parts.