Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 The activation key doesn´t work. 2 You´re charging us too much. 3 Your antivirus program is causing problems. 4 We can´t ship the parts until next week. 5 We´re not happy with the installation work. 6 Your purchasing department lost our order. 7 You used the wrong material. 8 No, I can´t do that. I´m afraid next week is the earliest we can ship the parts. The installation work could be better. The activation key doesn´t seem to work. It sounds as if your purchasing department might have lost our order. It seems like you used the wrong material. It looks like you might be charging us too much. I´m afraid that´s not possible. It looks like your antivirus program might be the source of the problems.