Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 The activation key doesn´t work. 2 You´re charging us too much. 3 We can´t ship the parts until next week. 4 Your purchasing department lost our order. 5 We´re not happy with the installation work. 6 No, I can´t do that. 7 Your antivirus program is causing problems. 8 You used the wrong material. It looks like your antivirus program might be the source of the problems. The installation work could be better. It looks like you might be charging us too much. I´m afraid next week is the earliest we can ship the parts. The activation key doesn´t seem to work. It sounds as if your purchasing department might have lost our order. It seems like you used the wrong material. I´m afraid that´s not possible.