asking for more information
referencing other clients to build credibility
a question to assess someone’s needs on the phone
friendly professional greeting on the phone
showing gratitude to someone at the end of a sales call
emphasizing the importance of a face-to-face meeting
getting through to the right person
demonstrating the value of your company’s services
requesting a meeting
paraphrasing in order to make sure you have understood correctly
showing respect for someone’s time on the phone
dealing with a refusal by asking a question
Could you put me trough to your IT department please ?
About how often and for what kind of problem do you usually call your IT support ?
Well, is there another time that might work better for you?
Well, thanks so much for taking the time and I’ll see you tomorrow.
So if I understood you correctly you need...
I realize you may be very busy right now, so I’ll be brief .
Is there a good time when I could come by and show you exactly how we develop software?
If I can sit down and show you how we work, I really think you’ll see our value.
We truly understand the importance of fast and reliable delivery.
We already serve a few other companies in your area, so we are in your neighbourhood regularly .
Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ?
Interesting. Could you tell me more about that?
