Directly frontload the experience
Appreciative-for pleasure
Let the experience speak for itself
an identifiable group of people who share customs, language, patterns of speech, norms, meanings, religion, relationships, or values
Gender-women build relationships, men establish power
Racist-calling names, misidentifying people
Debrief the experience
Sexist-ignoring/deprecating one gender
Critical-evaluate ideas being expressed
Frame the experience
Following-nonverbal, interpretive statements, verbal prompts
Ethnic-across different cultures
Attending-the process of deciding which sound to focus on
Comprehensive-understand the material presented
Reflective-ensures understanding-include paraphrasing, summarizing, etc.
Example: Americans speak more loudly and use more gestures than the French
Speak for the experience
Empathic-understanding feelings, needs, and intentions
