Memory 7Ps of Delivering Customer Value (3 out of 7)Version en ligne Revision on how to create value through three of the 7Ps - Product & Services, Process and People. par Thiang Wong Salesperson pulls up brochure on personal laptop for client to browse through. Quotation is filled in online and sent to client through email immediately for client review. Value through Process Value through Product Employee has many years of professional experience, and is able to recommend suitable product or service. Value through Product Value through Process Provide after sales service and defect warranty Value through People Value through People
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