Relier Pairs Hotel chainsVersion en ligne Match the words and phrases to their meanings. par Cintia Lazarte 1 incentive 2 brand standard 3 loyalty programme 4 quality inspector 5 mid-market segment. 6 unique feature 7 customer journey 8 mystery customer A system where customers get points and benefits from being a member. A person who checks that the product or service is at the correct level. A person who pretends to use the product or service in order to test the company's customer service. A level of service that a business guarantees. The path that you go on as soon as you start using a product or service. One thing that makes you different from your competitors. Something that encourages you to do something. The part of the market between the luxury end and the basic.
Créer jeu