Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 If there's a lot of ambient noise around you, 2 Don't talk too loudly or softly. 3 Smile. They can't see it, 4 Answer the phone with a greeting such as "Hello" or 5 Listen to what the caller has to say 6 For clarity, keep the mouthpiece 7 If you have to call back later, give the person a time. 8 Don't speak 9 If you're making a call or expecting one, don't eat or drink. 10 Be courteous even if the other too fast. about two fingers away from your lips. Once you promise, don't fail to make the call. Talking through a mouthful of sandwich is often unintelligible. "Good morning," and follow up with your name and the company name. use your mute button when you're not speaking. but it puts a positive spin on your voice. without interrupting. party is belligerent or belittling. If you're not sure how many decibels you regularly use, call a friend and get feedback.
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