Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Don't speak 2 Smile. They can't see it, 3 Don't talk too loudly or softly. 4 Be courteous even if the other 5 For clarity, keep the mouthpiece 6 If there's a lot of ambient noise around you, 7 If you have to call back later, give the person a time. 8 If you're making a call or expecting one, don't eat or drink. 9 Answer the phone with a greeting such as "Hello" or 10 Listen to what the caller has to say without interrupting. Talking through a mouthful of sandwich is often unintelligible. "Good morning," and follow up with your name and the company name. If you're not sure how many decibels you regularly use, call a friend and get feedback. use your mute button when you're not speaking. too fast. about two fingers away from your lips. but it puts a positive spin on your voice. party is belligerent or belittling. Once you promise, don't fail to make the call.
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