Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Don't speak 2 For clarity, keep the mouthpiece 3 If you have to call back later, give the person a time. 4 Answer the phone with a greeting such as "Hello" or 5 If you're making a call or expecting one, don't eat or drink. 6 Smile. They can't see it, 7 Listen to what the caller has to say 8 If there's a lot of ambient noise around you, 9 Be courteous even if the other 10 Don't talk too loudly or softly. party is belligerent or belittling. about two fingers away from your lips. Talking through a mouthful of sandwich is often unintelligible. without interrupting. too fast. If you're not sure how many decibels you regularly use, call a friend and get feedback. but it puts a positive spin on your voice. use your mute button when you're not speaking. Once you promise, don't fail to make the call. "Good morning," and follow up with your name and the company name.
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