Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 If there's a lot of ambient noise around you, 2 Don't talk too loudly or softly. 3 If you're making a call or expecting one, don't eat or drink. 4 For clarity, keep the mouthpiece 5 Listen to what the caller has to say 6 Smile. They can't see it, 7 Don't speak 8 Be courteous even if the other 9 If you have to call back later, give the person a time. 10 Answer the phone with a greeting such as "Hello" or If you're not sure how many decibels you regularly use, call a friend and get feedback. without interrupting. too fast. use your mute button when you're not speaking. but it puts a positive spin on your voice. about two fingers away from your lips. "Good morning," and follow up with your name and the company name. Once you promise, don't fail to make the call. Talking through a mouthful of sandwich is often unintelligible. party is belligerent or belittling.
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