Relier Pairs Business telephoning etiquetteVersion en ligne Students will match halves of statements to complete an idea, with the purpose of reviewing rules of etiquette for business telephoning. par María Guadalupe Diez Sánchez 1 Don't talk too loudly or softly. 2 If there's a lot of ambient noise around you, 3 If you have to call back later, give the person a time. 4 Don't speak 5 Smile. They can't see it, 6 Be courteous even if the other 7 Listen to what the caller has to say 8 For clarity, keep the mouthpiece 9 Answer the phone with a greeting such as "Hello" or 10 If you're making a call or expecting one, don't eat or drink. If you're not sure how many decibels you regularly use, call a friend and get feedback. but it puts a positive spin on your voice. party is belligerent or belittling. without interrupting. about two fingers away from your lips. Talking through a mouthful of sandwich is often unintelligible. too fast. "Good morning," and follow up with your name and the company name. Once you promise, don't fail to make the call. use your mute button when you're not speaking.
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