Relier Pairs Bus Comm-Ch 2 TermsVersion en ligne Terms for Ch 2 par Kerri Stegman 1 cyberbullying 2 virtual meetings 3 desk rage 4 close-ended questions 5 social loafing 6 critical listening 7 humility 8 matrixed teams 9 collaborative overload 10 discriminative listening 11 empathic listening 12 groupthink 13 mindful 14 hard skills 15 ghosted / ghosting 16 soft skills 17 empathy 18 open-ended questions 19 virtual teams An interview question that requires a more detailed response than a simple yes or no. The technical skills in a worker’s field. Faulty decision-making processes by team members who are overly eager to agree with one another. Overwork resulting from the demands of the always-on workplace as workers struggle to set boundaries to protect from constant interaction. A team member taking advantage of a group by collaborating very little Oral and written communication skills and other competencies such as active listening proficiency, appropriate nonverbal behavior, and proper business etiquette. The type of listening in which listeners judge and evaluate what they are hearing to decide whether the speaker’s message is fact, fiction, or opinion. Trying to see the world through another’s eyes, being nonjudgmental and eager to seek common ground. Workplace collaboration among workers whose job task are spread across multiple teams and who don’t always work with the same people or report to the same manager. Extreme outbursts or violent anger in the workplace. A core leadership quality that fosters deep listening, respect for diverse views, and an openness to suggestions and feedback. Meetings of remote and dispersed team members facilitated by communication technology. Being fully present, a prerequisite for active and empathic listening. A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims. A group of people who, aided by information technology, accomplish shared tasks largely without face-to-face contact across geographic boundaries, sometimes on different continents and across time zones. A question requiring a choice among set answers. Active listening when we sincerely strive to understand others’ viewpoints. The type of listening that is necessary when workers must discern, understand, and remember; requires a listener to identify main ideas, understand a logical argument, and recognize the purpose of a message. Evasive behavior by people who seem to“disappear” and stop communicating.
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