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Dear manager ,

I would like to ____________________ about the poor ____________________ and service we ____________________ while we were at your hotel recently .

First of all , the bedroom wasn't ____________________ clean when we arrived for our holiday . In fact , it was absolutely ____________________ . In addition , we were ____________________ a room with a ____________________ of the sea . Well , I don't call that tiny ____________________ of blue above the ____________________ of all the ____________________ hotels a view .

The ____________________ said that the hotel had been recently built . However , when we arrived there were still ____________________ workers on the ____________________ and nothing ____________________ to be finished . The noise was almost impossible to
____________________ . Although the receptionist offered us a room at the back of the hotel , we weren't very keen ____________________ being directly above the kitchen . So we decided there was no ____________________ but to ____________________ with the noise .

Then there was the problem with the air conditioning . It was impossible to ____________________ it off , so we almost froze to ____________________ .

Finally , we weren't ____________________ with the room service , ____________________ . We ordered some snacks every evening , but it ____________________ so long for them to arrive that we were absolutely ____________________ by the time they got to the room . The waiter was downright ____________________ when we ____________________ the long ____________________ .

We certainly will not be ____________________ your hotel to anyone we know . I hope you will take this feedback ____________________ , so that future guests won't ____________________ the same problems we had .

Best regards ,

Max Smith