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Listen to Peter Furlong giving a presentation of his business ideas and complete the statement by writing words or a number in each gap.
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Good presenters make it easy for their audience to know where they are in the presentation. Handouts and slides can help you to do this, but it’s also important to use phrases which signal where you a...
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Structuring a presentation
When you give a business presentation, it is important that your presentation has a clear structure which your audience can follow easily. It is also important to repeat the main points several times....
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Companies who want to launch their products in a new market, often in another country, may use agents or distributors, or set up a joint venture. Choose one of the three words in each gap.
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Comparing and contrasting
Match the first part of the sentence with the second part.
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Read the Proposal for location of new facilities in Scotland and choose the best word to fill the gap.
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Listen to Alicia phoning Charles and complete the missing information
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Read the article about reports three producers. Choose the best answer for each question
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Test
A multimedia company
Espresso Ltd delivers multimedia educational resources to schools using satellite technology. It was formed in 1997 by Lewis Bronze and Tony Bowden. Listening to Lewis Bronze talking about how he se...
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You are going to hear Jane Milton talking about her business. Choose the best answer for each statement
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Star up opportunities
Combine the verbs with the noun to form phrases connected with starting companies.
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Read the article and choose the best sentence to fit each of the gaps in the article.
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You have seen this website advertising PetPals franchises. Say weather these statements are true or false
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Compléter
Listening Why start your own business?
You are going hear three women being interviewed on a radio programme about people who have started their own business. Which of the above started their own businesses. Which of the reason does each o...
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Compléter
Listening Clustering
You will hear Charles Cotton talking about industrial cluster. Listen to the audio and fill the gap with the correct word.
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Charles Cotton is the former CEO of a high-tech company in California, and is currently a director of several high-tech companies. You will hear him talking about how early stage companies can either ...
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Compléter
Sine waves and bell curves
Listen to Charles Cotton talking about how industries evolve. Fill in the gaps with the correct word.
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Test
Hedge funds
Listen to Teresa of the Financial Services Authority, which regulates the financial industry in Britain, talking about hedge funds and structured products.
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Test
Reading Hedge Funds
Hedge funds are private investment funds for wealthy investors that trade in securities and derivates and try to get returns whether markets move up or down. Read the following extract from Geraint An...
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Rather than endlessly repeating the words “rose” and “fell”, financial journalists use a large number of verbs and phrases to describe the movements of security prices. Classify the following sentence...
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Listen to an extract from a financial market report on an American radio station. The newsreader mentions the prices of the following securities, currencies and commodities. In each case, does she say...
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Stocks and Shares
Match up the half-sentences which make up a text about stocks and shares
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common verb-noun
Match up the verbs on the left with the nouns on the right to make common verb-noun combinations.
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crisis and the credit crunch
Deregulation in the 1980s was one of the factors that led to the subprime crisis. Read about the crisis and then match the sentences in the right order. Then choose the best answer
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If you are starting a business, you have to get capital from investors. In order to persuade them to invest, you need, among other things, to write a business plan. Here are ten standard elements of a...
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Test
Listening Background
Listen to Chris Smart of Acacia Capital Partners, a venture capital firm, talking about the investment his company makes. Answer the questions
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Test
Microfinance
Anna Kim from South Korea is a former MBA student from the Judge Business School in Cambridge who works in the not-for-profit sector. Listen to her talking about microfinance and answer the questions.
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Test
Commercial banking
Listen to Tony Ramos, a recruitment manager at HSBC, talking about investment and commercial banking and answer the questions
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compound words
Match up the verbs with the nouns to make common verb-noun combinations.
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Vocabulary Bank and Financial
Find the words or expressions which mean the following
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Listen to the conversation between Tessa, Jack and Susie and choose if the statement is true or false
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Look at the product. It is the first thing Tessa shows Susie and Jack. Complete the questions
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You will hear two buyers from a chain of stores (Jack and Susie) talking to some salespeople (Tessa and Sam) who have invited them to visit their stand at a trade fair. However, business conversations...
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Look at this list of topics and decide which would be most likely to be said by a visitor and which by a salesperson at a trade fair.
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Now have a look at the following sentences and for each gap choose one of the three options provided.
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Frank contacted James Steel at Stand the Pace to ask for an estimate. Read the fax from James Steel and choose the best work to complete the sentence.
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Test
Stand builder
Read the publicity from three stand builders that Frank found on the Internet and answer the questions
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Ordonner les Mots
Forming questions exhibition
Form questions by putting the words in the correct order
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Test
Showfood trade fair
Showfood Ltd phones Frank with some information. Listen to the conversation between Frank and Mandy (who works for Showfood Ltd) and decide if the statement is true or false.
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Frank O’Donnell works for Pop-the-Cork Ltd, a small company (about 50 employees) which produces and exports typical regional foods and meals from his country. The Republic of Ireland. Look at the memo...
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Listen to Amanda Hamilton talking about how she has marketed chai. Choose if the statement is true o false
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Test
A stir in the market
Read the article about Amanda developed her product. Choose the best sentence to fill each of the gaps in the article.
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You are going to hear Amanda Hamilton, managing director of tea UK Ltd, talking how she developed a new tea product called “chai” for the British market. Choose the best answer for each question
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Test
the power of brands
Read the extracts from an article about brands, then choose which extract each statement corresponds to
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You are going to hear Cristina Bunt talking about Tesco’s own brands. An “own brand” is a product which a supermarket sells with its own name on it. E.g. Tesco washing powder or Tesco bread. Listen ...
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Marketing words and expression
Match these words and expressions from the text with their definitions
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The text describes how Unilever promoted their Axe deodorant spray in the USA. Read the article and choose the best answer for each of the questions.
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Compléter
Signing the contract
Mr.Clark and Mr. Fisher meet in order to sign the contract as discussed. Listen to their conversation and fill in the gaps with the correct word.
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I.-Look at the following statements. Which category do the belong in: Discussing follow-up documentation, Guaranteeing, Summarizing.
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Compléter
Discussing details
Mr. Fisher discusses the details with Mr. Clark. Listen the conversation and fill the gaps with the correct phrase.
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Mr. Fisher and his partners are financing a housing project. During the last few weeks they have been negotiating the contract. Now he is meeting with a lawyer, Mr Clark, in order to finalize the agre...
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Test
Listening practice
Listen to the conversation between Dwight and Mr Yamamoto and choose if the statements are true or false
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Dwight Robinson heads the Department of International Sales at Nacatomi Corporation. He is one of the most innovative managers in the company and played a major role in making Nacatomi successful. He ...
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Mark makes a courtesy call to Joanna, choose if the statement is true or false
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Ordering an agenda
Mrs. Davita has not yet received the agenda. Listen to Harold discuss this matter with her. Mrs Davita changes the order. Help Harold put the points in the order she wants. Match the sentence with th...
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It’s June 24th, 10:30 am. Tasha is meeting with her colleagues. They all want to hear Mirja’s presentation on the potential partner. Listen to the meeting and complete Mirja’s formal report for the co...
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Listen a conversation and choose if the statement is true or false Tasha has asked Karin to come to her office. She needs some information before the meeting. Listen to the dialogue, then choose if...
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Phrasal verbs about logistic
Match the first sentence that it has a similar with the second sentence
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Compléter
Phrasal verbs about logistic
Complete the sentences with the phrasal verbs that fits better into the gaps
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Phrasal verbs about logistic
Connect each of the phasal verbs with the correct definition.
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Reading Manufacturing
Look at this flowchart for a typical manufacturing supply chain, and number the sentences in the order that they happen.
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Pull and push strategies
These eight paragraphs make up a text about inventories, pull and push strategies, and Just-in-Time (JIT) production. Match the paragraph with the number to make a logical text.
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Vocabulary reading
1.- You are going to read about Pull and push strategies for stocks control and manufacturing. But first match the words and definitions
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Compléter
FederaL Express Delivery process
Look at the diagram of the FederaL Express Delivery process. Complete the descripcion of the process using the verbs in brackets. All the verbs should be in the Present Simple passive form.
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Test
The Dell Theory
In The World Is Flat: A Brief History of the Twenty-first Century, the American author Thomas Friedman argues that outsourcing and global supply chains have very positive international consequences. F...
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Operations managers have to decide where to manufacture different products, how much productive capacity their factories and plants should have, and how much inventory to maintain. Read the sentence...
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Industrial production
Match up the half-sentences which define some basic terms related to industrial production
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Test
Veggie Vision
You are going to hear a description of another new automated system called Veggie Vision for identifying food items in supermarkets. Choose the best answer.
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Work Finder
Look at this diagram which shows how the Work Finder works. Then read the description of the process. Match the sentences with the correct order
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Test
customer service
Read this text about customer service at North West Energy, and answer the questions
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Compléter
Introductions
At the conference, Minako, Alicia and Igor meet. Complete the dialogue with the words given.
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Vocabulary related to Jobs
Match the words from column 1 with the best suited answer in column 2
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Listening jobs
Listen to people talking about their jobs. Match the correct words to fill the gaps.
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Listening Nationalities
Match the columns according with the audio. Take a screenshot of your score and send it as evidence
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Lorena Braglia is a designer. She lives in the North of Italy between Milan and Bologna. Her Company makes clothes, which sell all over the world. Two journalists are talking about Lorella. Listen a...
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Read this advertisement for a business seminar. Choose the best word for each gap.
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Froggy Jumps
Listening talk at a business seminar
Listen to a man giving a short talk at a business seminar about customer relations. Complete the missing information.
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Matching expressions
Match each of the phrases or expressions with one of these categories.
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Which speaker used each of the following phrases or expressions? Write the number of the speaker of each phrase.
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Listen to these extracts from talks given by five speakers at a business seminar. For each extract, decide what topic the speaker is talking about.
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Froggy Jumps
Listening a complaint
Your company recently used BDD to deliver some vital documents to a major client in Budapest. Unfortunately, they arrived late. Listen to John Sloane talking to his assistant, Jolan, and choose if the...
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Business Letter
Match the phrases from different business letter with the type of letter you would expect to see.
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Test
A letter of apology
Reading a letter of apology, in most lines there is an extra word. Find the word and choose the best answer.
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Read this letter telling an existing customer about a new service and choose the best answer for each gap.
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You are goint to hear Lewis Bronze from Espresso talking about how his company communicates with customers. Listen and choose the best answer.
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Test
Listening customer
Listen to Jane Milton from Not Just Food talking about her customers, then choose the best answer for the questions.
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Test
Turning complains
Your boss has written an article for a management magazine about customers care. He has asked you to check the English. There is one extra word, find it and gap the line provided.
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Listen to Cristina Bunt talking about Tescos’ relations with its customers. Complete the information according with the listening
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Read the text From satisfaction to loyalty and choose the best answer for each question.
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You are going to hear part of a business meeting at a company which produces watches and clocks. The export manager, Barry, is discussing with colleagues how to break into the Chinese market. Listen a...
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Test
A business meeting
The following phrases are typically said at meetings, classify them correctly. Choose the best answer
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One of your sales staff went to England last week and visited FarmGear in Newmarket. Directly after his visit, he sent this fax to head office. In most lines, there is one word which is wrong. Write d...
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Types of business meeting.
Match the words from the first column with words from the second column to make reasons for holding different types of business meeting. Meetings can be held in order to….
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Test
Listening interview
You will hear three executives from Florentino International being interviewed about why they prefer using the company jet instead or a normal commercial flight. Listen and for each person choose what...
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Compléter
Report in passive form
Complete this section from a report by putting the verbs in brackets into the correct passive form.
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Test
Report
One of your colleagues wrote a report for the Board of Directors. He has asked you to check that the English is correct. In most of the lines but not in the section headlines there is one extra word. ...
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Test
management company
You are going to hear Charlotte Weston talking about her company, Pacific World, and about incentive events are conferences and other events which companies use for thanking customers, rewarding their...
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You are going to hear five short conversations in which people are networking during a break at a conference. For each conversation, decide what the main speaker is talking to.
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Read the conference programme and answer the questions Which speaker will talk about?
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Compléter
Mistakes in a CV.
Listening to the talk about mistakes to avoid when writing a CV. Complete with the words on the box.
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Sally McBride is organizing a conference for the South Pacific Tourism Organisation (SPTO). You are going to hear two telephone conversations. Conversation 1 .- Sally phones Martin Forbes, who works ...
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Read the article about how to plan a sales conference and choose the best work to fill each gap
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You will hear five colleagues in a meeting complaining about things which went wrong in different conferences they attended. Listen and choose what each speaker is complaining about.
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Put the verbs in brackets in the correct tense (present perfect or past simple)
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Look at these sentences and choose if they are in past simple or present perfect.
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Compléter
Comparison of adjectives and adverbs
Complete these sentences with the comparative/superlative form. Choose the best answer.
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Test
Phoning a company
You are going to hear a woman phoning a company to enquire about a job. Listen and check the correct answer.
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Test
Telephone quiz
Read the sentences and answer the questions about how you should speak on the phone in English.
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You are going to hear an extract from a television programme in which five human resources officers give advice about applying for jobs. For each speaker, decide what advice is being given.
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Read the statements and what the four people say in the website. Which person does each statement refer to? Choose the correct answer.
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You will hear Cristina Bunt, a human resources manager for Tesco, talking about her job. Choose the best answer for each question.
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Compléter
The management accountant
Read the sentences and choose the correct word to complete them.
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Test
Listening jobs
Listen to four people talking about why they like their jobs. What reason do the give?
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Listen to a short conversation about a training course. Choose the best answer for each question
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Listen to these shorts recordings about future plans and arrangements. For each recording choose the correct answer
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Formal -less formal email
Match the vocabulary used in formal emails (1-10) with the less formal vocabulary
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Compléter
Telephone Call to a Business
Choose the correct answer to complete the telephone conversation
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Business vocabulary
Complete each of the following sentences using one of these five verbs in its correct form: check, be out of order, fix, remove, work.
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Listen to the radio interview and do the exercises to practise and improve your listening skills.
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Compléter
CV / Resume
A CV/resume is the first step to getting a job, so it’s worth putting a bit of effort into making it as impressive as possible. Here is a list of tips to ensure your CV /resume gets you seen. Choose ...
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Informal expressions in letter
Match the informal expressions in the first column with the formal expressions in the second one.
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Test
Focus in expression
Your boss is speaking to you. Which of the replies is the best in each case?
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Compléter
Conversation
The IT manager of a fast-food chain is explaining how to order and delivery process works. Complete the dialogue with the expressions given.
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Test
Listening
. A project engineer is describing the process of developing new software. Complete the sentences with the information given.
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Test
Listening
you will hear three managers - Carmen, Anna, and Ned - are discussing the gifts. What advantages and disadvantages do they mention for each gift?
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Test
Listening
It can be difficult to hear small words in a sentence - such as prepositions (for, of, to), conjunctions (and, but), and auxiliaries ( do, does, are) - because they are usually unstressed. When unstr...
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Test
Listening
Alicia Gonzalez of Repsol YPF, the Spanish oil company, meets Jan Petersen at a conference. He asks her about her job.
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Test
Describing processes
Producing a book.- Put the stages of the process in the correct order. 1.- ( ) The pages and cover of the book are printed 2.- ( ) After the first draft is written, the book is edited and re...
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Test
Listening
An electrical machinery manufacturer is employing the services of an engineering consultant to design a motor. Listen to the conversation and number these steps in the order they occur in the design p...
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Test
The Present Passive
Your boss has asked you to write a technical report on how the Work Finder system works. Expand these notes to make complete sentences. Use the present passive. Example: A request for help / recei...
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Test
ACTIVITY 1 READING
Read this text about customer service at North West Energy, and answer these questions:
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Compléter
Schedule an agenda
Here are some notes about things to do when planning a big conference. Complete the sentences using the verbs
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Test
Meetings phrases
Read the questions about the expressions used in meetings and answer the questions
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Time expressions
It is Saturday, 17th March 2020. It is 7:30 pm. Match the time expressions on the left with the correct times on the right.
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Compléter
email addresses
Complete the email addresses by putting the words, letters or symbols in the correct place.
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Look at the questions and decide if they are said on the telephone (T) or Face to Face (F)