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1. 
A Receptionist is:
A.
someone who assists people in a hotel front desk.
B.
a person who sells object to tourists to remind them about places
C.
a person who prepares coffee in a coffee bar.
D.
none of the above
2. 
Some Operational Positions are:
A.
guest Services Supervisor
B.
team leader accounting
C.
concierge
D.
event planner
3. 
What is tourism?
A.
it refers when people travel and stay in place outside of their own.
B.
it is referring to the traveling of people inside the country too.
C.
It is the traveling of people for business, pleasure, etc.
D.
all of the above.
4. 
Tourism offers people:
A.
opportunities to start their own business.
B.
a variety of long-term career opportunities.
C.
a and b
D.
all of the above
5. 
Tourism's Positions:
A.
operational Positions
B.
management positions
C.
supervisory positions
D.
all of the above
6. 
A Tour Guide is:
A.
someone who takes tourists around places
B.
a person who practices massage therapy
C.
a person who serves drinks in a bar or restaurant
D.
none of the above
7. 
Some Management Positions are:
A.
head Chef
B.
adventure Tour Guide
C.
concierge
D.
sales coordinator
8. 
A Cruise Ship Steward is:
A.
someone who receives and pays out money in a bank.
B.
someone who cleans and serves guest rooms and cabins on board cruise ships.
C.
the first person that assists tourists in a hotel.
D.
none of the above
9. 
A Waiter/ Waitress:
A.
welcome people and assist them once they go to the hotel.
B.
carry people’s bags and other things to the hotel.
C.
serve food or drink in a restaurant.
D.
none of the above
10. 
Room Service Staff is:
A.
someone who serves and delivery order to customer's room.
B.
someone who collect payments from passengers or drive a bus.
C.
someone who looks after group of tourists on package holidays.
D.
none of the above
11. 
A Barista is
A.
a person who supplies information to tourist's attractions and accommodations.
B.
person that works in a travel agency.
C.
a person who prepares coffee in a coffee bar.
D.
none of the above
12. 
Bartender is
A.
a person who serves soft or alcoholic drinks in a restaurant or bar.
B.
a person who owns or manage an inn, a small hotel or pub.
C.
a person who sells souvenirs to tourists.
D.
none of the above
13. 
Ground Steward is:
A.
a person who helps you at the hotel.
B.
a person that helps you at the airport.
C.
a person that helps you at a cruise ship.
D.
none of the above
14. 
A Travel Agent is:
A.
a person who prepares coffee in a coffee bar.
B.
a person who prepares coffee in a coffee bar.
C.
a person who sells object to tourists to remind them about visited places.
D.
none of the above
15. 
A Souvenier Seller:
A.
provide advice to tourists about the attractions available in area.
B.
a person who prepares coffee in a coffee bar.
C.
offer object that tourists buy or keep reminding them about visited places
D.
none of the above
16. 
Management Positions:
A.
these people hire, manage, motivate and schedule operational positions.
B.
these involve contact with tourists and are the first step in the career.
C.
these positions involve budgeting, analysis, planning and change management.
D.
none of the above
17. 
A Hotel Manager is:
A.
a person attending the door at a hotel.
B.
a person who helps you at airports.
C.
a person where you can raise a complaint in a hotel.
D.
none of the above
18. 
A Room Service Manager is
A.
a person who owns or manage an inn, a small hotel or pub.
B.
a person who controls and distributes assignments to room service.
C.
a person attending the door at a hotel.
D.
none of the above
19. 
A Reservation Manager is:
A.
a person who controls and distributes assignments to room service.
B.
a person responsible for the bookings in a hotel.
C.
a person who helps you at airports.
D.
none of the above
20. 
A Flight Attendant is:
A.
someone who practices massage therapy.
B.
someone who serves food and drink at the tables in a restaurant.
C.
someone who takes tourists around places.
D.
none of the above