SATISFACTION
TRANSACTION
PURCHASE
PRODUCT
QUALITY
DEMAND
DESIRE
MARKET
VALUE
NEED
D
B
B
E
Y
T
I
B
X
L
A
I
U
Y
C
U
P
I
M
C
R
U
V
A
L
U
E
N
U
E
P
U
R
C
H
A
S
E
J
O
K
F
O
A
G
A
D
P
I
L
N
O
A
Q
S
J
E
I
Q
C
W
V
S
U
O
S
C
J
U
L
I
H
T
K
U
B
K
A
N
Y
A
T
W
A
I
I
T
C
I
K
Q
D
E
Q
X
C
C
D
L
W
D
R
A
L
I
Z
M
O
Y
T
T
U
X
I
B
U
R
F
I
O
I
G
F
I
B
I
D
O
T
A
W
F
S
P
M
E
R
R
O
D
O
O
O
Y
Q
O
O
I
E
A
R
P
C
D
V
N
R
E
D
N
S
A
T
U
R
I
O
U
W
O
R
P
A
E
U
I
D
A
I
K
S
Y
H
V
Z
D
A
C
E
A
A
O
S
V
E
E
U
E
R
E
L
L
D
N
H
I
R
E
U
T
D
J
A
D
E
M
A
N
D
G
Q
E
U
I
J
