1
Management strategy of the organization that aims to meet in a balanced way the needs and expectations of all its stakeholders, normally employees, shareholders and society in general.
2
Orient quality towards excellence rather than orienting defects
3
He defined the 7 most useful basic statistical tools for quality management. The CTC Total Quality Control is characterized by the participation of everyone, from the highest managers to the lowest employees.
4
I defined the Loss Function Quality and the Robust Design
5
DO IT WELL AT THE FIRST TIME. standard handling equals zero errors
6
DEFINE THE CYCLE OF CONTINUOUS IMPROVEMENT. SAYS THAT IF FEAR IS LOST IN THE WORK ENVIRONMENT AND IS GENERATED CONFIDENCE, THE QUALITY WILL BE OBTAINED IN CONSEQUENCE
7
implements the "Just in Time" production concept: produce only what is needed
8
"The cause of the defects lies in the mistakes of the workers, and the defects are the results of continuing with those errors" also I defined the SMED.
9
"QUALITY MUST BE PLANNED"
