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1. 
To maintain a record of your system activity you must keep …..
A.
Version Control
B.
Audit Trails
C.
Change Requests
D.
None of the above
2. 
Which one of the following statements is true?
A.
Independent reviews and quality audits form part of quality assurance to ensure the project manager delivers on time and to budget.
B.
Quality assurance provides confidence to stakeholders that requirements for quality will be exceeded.
C.
Quality control verifies that the project deliverables conform to specification, are fit for purpose and meet stakeholder expectations.
D.
Quality planning enables the project manager to manage the trade-off between customer expectations and budget
3. 
Project risk management is best described as:
A.
managing responses to threats
B.
identifying and acknowledging threats and opportunities.
C.
planning responses to threats.
D.
minimizing threats and maximizing opportunities.
4. 
Scheduling can best be defined as the process used to determine:
A.
overall project duration
B.
project cost estimating.
C.
the project management plan.
D.
sub-contractor’s responsibilities.
5. 
Once a change has been requested what is the next step in the change control process?
A.
Evaluate the change.
B.
Advise the sponsor.
C.
Update the change log.
D.
Update the project plan.
6. 
The process that evaluates overall project performance to provide confidence is called:
A.
quality assurance
B.
quality planning.
C.
quality control.
D.
quality audit.
7. 
Which one of the following statements best describes the use of an issue log?
A.
A summary of all possible alternative resolutions of an issue.
B.
A summary of all the project issues, their analysis and status.
C.
A tool to ensure that a process is in place for capturing all issues.
D.
A tool to ensure that the issue management process is adhered to.
8. 
Change is used to ….
A.
Keep the information updated
B.
Create advance products with elaborated knowledge
C.
Make dreams come true to an organisation.
D.
All of the above
9. 
Changes in an organization can impact …..
A.
Systems
B.
Processes
C.
Structures
D.
All of the above
10. 
Change management is a(n) …………. Transition from the original situation to the new situation
A.
Sudden
B.
Unarranged
C.
Planned
D.
All of the above
11. 
Which of the below statements are advantages for change management?
A.
Helps an organization to respond faster to customer demands
B.
Helps to arrange in a line the existing resources within an organization
C.
Allows an organization to measure the overall impact of a change
D.
a, b and c
12. 
Change management tools help the organization to change the current situation …..
A.
Slowly
B.
Effectively
C.
With less productivity
D.
All of the above
13. 
Which of the tools listed below is considered a change management tool?
A.
Monitoring tools
B.
Flow charts
C.
Metrics
D.
b and c
14. 
In change management CRB stands for:
A.
Change Request Board
B.
Change Review Board
C.
Change Reply Board
D.
Change Review Background
15. 
To recall a specific version of a system, you have to check ………
A.
The Audit Trails
B.
The Change Request form
C.
The Version Control
D.
All of the above
16. 
CRM stands for ….
A.
Change Request Matrix
B.
Change Request Management
C.
Change Request Metrics
D.
Change Request Model
17. 
The process of CRM is in the order of….
A.
Recording, Tracking, Reporting a request
B.
Tracking, Reporting, Recording a request
C.
Reporting, Recording, Tracking a request
18. 
Changes entered in a CR form are ….
A.
Applied directly
B.
Submitted for reviewing and approved verbally
C.
Approved Automatically
D.
Submitted for reviewing and approved by a written signature of the approving individual
19. 
An event can be defined as a(n)….
A.
Accident
B.
Human error
C.
Process Deviation
D.
a, b and c
20. 
Fault Tree analysis is a …… analysis
A.
Bottom up
B.
Top down
C.
None of the above
21. 
Which logic is used to combine series of lower-level events in a Fault tree?
A.
Arithmetic
B.
Boolean
C.
Algorithm
22. 
Log Authorization refers to the documentation of the …… change
A.
Rejected
B.
Refused
C.
Accepted
D.
None of the above
23. 
In change management, a feedback is …
A.
A reaction to a product
B.
Person’s performance of a task
C.
A basis of improvement
D.
All of the above