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1. 
The final step to assure quality in the software development process is to
A.
Implement Continuous Improvements
B.
Measure Results
C.
Identify the Organization Goals
D.
Select Quality Management Software
2. 
________ is the process of defining the dangers to individuals and businesses.
A.
Risk Analysis
B.
Feedback
C.
Magnitude
D.
Likelihood
3. 
_______is a document that contains a demand to modify a product or a system.
A.
Change Implementation
B.
Change management t
C.
Change Request
D.
SLA
4. 
The management of changes done to a document is called ______
A.
Version control
B.
Audit trails
C.
Magnitude
D.
Likelihood
5. 
_________________ means defining and implementing procedures and technologies to deal with changes in the business environment and to profit from changing opportunities
A.
Change management
B.
Change approval
C.
Version Control
D.
product recalls
6. 
Changes can be introduced everywhere for proper growth and effectiveness. It can be implemented in ______
A.
Technology
B.
Product
C.
Quality
D.
All of above
7. 
___________is a change which involves small correction or refinement to an existing requirement which will have small impact on the deadline or budget
A.
. Change request
B.
Changes inside of scope
C.
Change management
D.
Changes outside of scope
8. 
The end result of risk management is
A.
To reduce risk to an acceptable level.
B.
To minimize cost to the company.
C.
To eliminate danger to the public.
D.
To solve the risk
9. 
Change management process typically consists of different procedures:
A.
A. Request for change>> Change approval>> Change implementation>> Change planning>> Closure
B.
B. Request for change>> Change planning>> Change approval>> Change implementation>> Closure
C.
C. Request for change>> Change planning>> Change implementation>> Closure
D.
D. Request for change>> Change planning>> Change approval>> Closure
10. 
Specialists follow this procedure when they perform production tests after changes have been implemented:
A.
Change planning
B.
Change approval
C.
Change clousre
D.
Change request
11. 
In which phase of the change request, you can define your change management strategy and team:
A.
Phase 1
B.
Phase 2
C.
Phase 3
D.
Phase 4
12. 
Feature of Change Management is:
A.
Reason
B.
Individual Change
C.
Growth
D.
All of the above
13. 
Change that figure1 represent
A.
Incremental change
B.
Inside change
C.
Step change
D.
Outside change
14. 
Block no. 1 represent
A.
Future state
B.
Implementation state
C.
Current state
D.
Transition state
15. 
Block no. 2 represent
A.
Future state
B.
Implementation state
C.
Current state
D.
Transition state
16. 
Block no. 3 represent
A.
Future state
B.
Implementation state
C.
Current state
D.
Transition state
17. 
Change planning be employed by ______ to prepare the implementation plans for changes.
A.
Client
B.
Manager
C.
Change coordinator
D.
Change approvers
18. 
Which one in NOT a Change management requirement?
A.
Team
B.
Process
C.
Tools
D.
Method
19. 
In which phase of the change request, you can collect and analyze feedback?
A.
Phase 1
B.
Phase 2
C.
Phase 3
D.
Phase 4
20. 
Which phase number represent the Reinforcing phase?
A.
Phase 1
B.
Phase 2
C.
Phase 3
D.
Phase 4
21. 
Which type of change request is mandatory and must be completed?
A.
Critical priority change request
B.
High priority change request
C.
Medium priority change request
D.
Low priority change requests
22. 
______ is information about reactions to a product, a person's performance of a task.
A.
Letter
B.
Plan
C.
Request
D.
Feedback
23. 
Which one of the following is NOT a feedback resource?
A.
Surveys
B.
Emails
C.
Request
D.
Interviews
24. 
Which one of the following is NOT an advantage of using change management?
A.
Failure
B.
Fast response
C.
Low risk
D.
Effectiveness
25. 
Change management is useful for an organization as it will led to:
A.
Loss of employee
B.
Low moral
C.
Failure
D.
High growth