Which of the following is the current legislation that protects those with protected characteristics?
A.
The Equality and Diversity Act 2010
B.
The Equality Act 2010
C.
The Equality and Diversity Act 2009
D.
The Equality Act 2009
2.
What is Psychometric Testing?
A.
A test which measures how efficient a candidate will be in their role
B.
A test which tells you how a candidate thinks
C.
A test which measures a candidate’s performance, capability and attitude
3.
True or false - It’s a legal requirement that you would need to show a candidate their interview notes if they request it after being rejected for a position?
A.
True
B.
False
4.
What is the role of pre-employment checking?
A.
To find out whether the candidate could bring the business into disrepute
B.
To find out whether the candidate likes your business
C.
To find out whether the candidate will fit in, in your business
D.
To find out whether the candidate is legally allowed to work in the U.K
5.
Which of the following is not included in a job design?
A.
Identifying what tasks need to be carried out
B.
When and how tasks are to be carried out
C.
The number of tasks to be carried out
D.
The payment rates for the tasks carried out
6.
You have written a job description and specification for a role which needs to be advertised. You notice your H.R department has placed the advertisement in a magazine whose main target audience is woman aged between 20-30. What is wrong with where the advertisement is placed?
A.
It could be deemed as discriminatory under the Equality Act 2010
B.
There may not be a huge range of candidates applying for the role
C.
The scope of candidates could be reduced
7.
What documentation would a candidate need to provide you with to show they are legally allowed to work in the U.K?
A.
A current UK/EEA passport, or UK/EEA Identification Card
B.
A birth certificate
C.
A biometric immigration document
D.
A driving license
8.
Under GDPR 2018, what is the role of a data controller?
A.
To be responsible for processing personal data
B.
To maintain records of personal data
C.
To determine the means and purpose of processing personal data
9.
You have just taken over as a data controller for your organisation, you have identified that there’s been a breach of the GDPR regulations. What is the maximum penalties which could be enforced?
A.
1% of annual turnover and €20 million
B.
1% of annual turnover
C.
4% of annual turnover and €20 million
D.
4% of annual turnover or €20 million, whichever is greater
10.
Which of these is a feature of a performance management system?
A.
It confirms responsibilities
B.
It shapes the business strategy
C.
It focuses on outcome
D.
It sets organisational objectives
E.
All of the above
11.
What methods could you use to address skills gaps within a team?
A.
Coaching and mentoring
B.
Formal performance management
C.
Training courses
D.
Decrease in workload
12.
How can the appraisal process be used to develop a high performing team?
A.
It helps to retain talent
B.
Colleagues are developed to their full potential
C.
It’ll allow you to build a talent pool and line of succession
D.
As individuals will be competent in their roles, the team will grow in its performance
E.
All of the above
13.
You notice a member of your team is not reaching their targets, or achieving their tasks. You notice that this happens every Monday. How would you address this?
A.
Begin informal performance management
B.
Spend time monitoring the colleague to see if you can spot what is going on
C.
Call for an investigatory meeting
D.
Speak to the colleague to identify what the underlying causes are
14.
Which one of the following isn’t a level of freedom in Tannenbaum and Schmidt Continuum?
A.
The manager decides and announces the decision
B.
The manager allows the team to identify the problem, then decides the course of action himself
C.
The manager presents the decision with background ideas and invites questions
D.
The manager suggests a provisional decision and invites discussion around it
15.
What is the term for power derived from status or position in an organisation?
A.
Legitimate
B.
Expert
C.
Reward
D.
Referent
16.
What are the three areas of power, as mentioned by Terry Bacon?
A.
Personal, operational and group
B.
Organisational, referent and knowledge
C.
Legitimate, perceptive, will power
D.
Will power, personal and organisational
17.
As a manager, you always try to engage and stimulate people by asking questions and by involving them in the problem or solution. What area of power are you using?
A.
Rational
B.
Social
C.
Emotional
D.
The Dark Side
18.
You are at a meeting and have overheard another manager boasting about how they made a colleague cry by shouting at them. Which negative influencing technique has this manager used?
A.
Threatening
B.
Intimidating
C.
Manipulating
D.
Avoiding
19.
If you were the colleague in the situation stated in question 18, how might this influence you to act differently?
A.
To be more careful in not making mistakes in work submitted
B.
To commit actions which you would not be comfortable with
C.
To agree with anything which has been asked of you
D.
To be stubborn and purposefully go against what is being asked of you
20.
If you were using ‘push energy’ what influencing styles would you use?
A.
Reasoning
B.
Persuading
C.
Asserting
D.
Proposing
21.
What is deemed to be good practice for talent management?
A.
Recognising the difference between potential, performance and readiness
B.
Giving everyone refresher training when required
C.
Only developing those who are high performers
D.
Delegating own workload to others, so they can learn on the job
