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1. Functions of Nonverbal Communication
2. Body Language
3. Paraverbal Language
4. Interpretation of Nonverbal Language

Olfactics (Personal Odor)- how do people smell?

Inflection-how voice goes up or down

Sign of Membership

Physical Appearance- how you dress, grooming

Repeat or Emphasize Verbal Message

Eye Contact-during speaking and listening

Age, Gender, Culture, Well-Being

Accents- how you say certain words

Chronemics- the use of time, are you late?

Gestures- hand motions

Touch- how firm is your handshake?

Impression Management

Express Social Relationships

Rate- how fast you talk

Provide Feedback

Regulate Communication

sounds that are not words

Posture- leaders should stand up straight

Pitch- how high or low a voice is

Proximity- how you take up space

nonverbal display rules are learned, so certain factors affect how people see them

Volume- how loud you are

Substitute for Words

Facial Expressions- eye rolls, face scrunching