Olfactics (Personal Odor)- how do people smell?
Inflection-how voice goes up or down
Sign of Membership
Physical Appearance- how you dress, grooming
Repeat or Emphasize Verbal Message
Eye Contact-during speaking and listening
Age, Gender, Culture, Well-Being
Accents- how you say certain words
Chronemics- the use of time, are you late?
Gestures- hand motions
Touch- how firm is your handshake?
Impression Management
Express Social Relationships
Rate- how fast you talk
Provide Feedback
Regulate Communication
sounds that are not words
Posture- leaders should stand up straight
Pitch- how high or low a voice is
Proximity- how you take up space
nonverbal display rules are learned, so certain factors affect how people see them
Volume- how loud you are
Substitute for Words
Facial Expressions- eye rolls, face scrunching