Sender- has a message to send
Concise
Courteous
Clear
Consider intent vs. interpretation
Persuasion/Influence
Communicate to share ideas
Convincing
Information Sharing
Feedback-the reaction given by the receiver
Correct
Conflict Resolution
Understand barriers to communication
Receiver-the recipient of the message
Speak and write at the audience level
Social/Expressive
Channel-the medium through which a message is sent
Message-the object of the interaction
Noise-anything that interferes
Complete
Consider both fact and feeling aspects of communication
Command/Instruct
Minimize miscommunication
