A
month
ago
,
I
bought
a
video
game
online
for
my
son's
birthday
.
They
sent
me
an
order
confirmation
saying
that
____________________
would
take
about
ten
days
.
Two
weeks
later
I
began
to
worry
.
The
seller
had
received
my
____________________
,
but
the
video
game
hadn't
arrived
.
So
I
decided
to
make
a
____________________
.
I
sent
an
email
to
the
seller
with
a
copy
of
the
order
____________________
as
an
____________________
.
I
received
a
____________________
immediately
saying
that
the
seller
would
look
into
the
incident
.
After
that
,
I
heard
nothing
for
three
days
,
so
I
sent
another
____________________
demanding
an
____________________
.
This
time
I
had
more
____________________
and
the
seller
said
he
would
send
another
copy
of
the
game
.
If
I
don't
____________________
it
before
my
son's
birthday
,
I'm
going
to
ask
for
____________________
.
