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1. 
How can contracting contact dermatitis be avoided when colouring hair?
A.
Wearing gloves throughout the service
B.
Only wearing gloves during the application
C.
Only wearing gloves during removal
D.
Thoroughly washing hands, before, during and after the service
2. 
Why is it important for the stylist to wear personal protective equipment when colouring and lightening hair?
A.
To protect the client from spillage or allergic reaction
B.
To protect themselves from spillage or allergic reaction
C.
To ensure that their clothes are sterile
D.
Because it is easier to perform the service correctly
3. 
Identify from the list the main danger of inhaling powder bleach:
A.
Deterioration of the temporal lobe, occipital bone and scalp tissue
B.
Deterioration of the kidneys and liver
C.
Deterioration of the spleen, nose and inner ear
D.
Deterioration of the mucal tissue of the mouth, nose and lungs
4. 
What are the dangers of using lightening products on previously chemically treated hair?
A.
The hair may become greasy
B.
The colour will process slowly
C.
The hair may go green
D.
The colour processes very quickly and possibly unevenly if caution is not used
5. 
What precautions must be taken when handling powder lightening products?
A.
Open the doors and windows to allow ventilation
B.
Keep the powder off the skin
C.
Use personal protective equipment
D.
Rinse hands immediately after use
6. 
During the consultation which of the following information will the client be able to supply?
A.
When they had their hair coloured last
B.
The most suitable treatment to use
C.
If the skin test result was positive
D.
If the skin test result was negative
7. 
How do you remember client responses to questioning?
A.
By recording it on the client record card
B.
By writing it in your diary
C.
By telling a work colleague in case you forget
D.
There is no need to remember, you can always ask the client again
8. 
What are the legal implications of questioning the client and not recording the responses?
A.
The solicitor will not defend you
B.
There will be no evidence so the client will not be able to force charges
C.
There will be no proof that the correct questions were asked and you may be proved negligent
D.
It will save time and money
9. 
Before attempting to bleach dark hair to a very light blonde, which of the following tests should be carried out?
A.
Incompatibility test to determine the timing of the service
B.
Pull test to check the strength of the hair root
C.
Progress test to check the final colour result
D.
Strand colour test to determine the result
10. 
Why is an elasticity test carried out before colouring hair?
A.
To identify the condition of the medulla in the hair
B.
To identify how fast the client’s hair grows
C.
To identify the condition of the hair cuticle
D.
To identify the internal condition of the hair
11. 
What is the purpose of a skin test?
A.
To detect metallic salts
B.
To detect PPD sensitivity
C.
To see if the skin will stain
D.
To see if the chosen colour suits the client
12. 
Which test is used to detect metallic salts in the hair?
A.
Sensitivity test
B.
Incompatibility test
C.
Strand test
D.
Patch test
13. 
Why is it important to follow the manufacturers' instructions when skin testing?
A.
To make cost effective use of the products
B.
So that the salon can retail the product for home use
C.
To ensure that the service is completed in a commercially acceptable time
D.
To satisfy legal requirements
14. 
Ideally how long before the application of a para dye should a skin test be applied?
A.
12-24 hours
B.
72-96 hours
C.
24-48 hours
D.
1 week
15. 
When and how is an elasticity test carried out on the hair before colouring or lightening?
A.
Prior to chemical treatments and services, take a couple of strands hair between your fingers, hold them at the roots and the ends and gently pull the hair between the two points to see if the hair will stretch and return to its original length
B.
After chemical treatments and services, take large areas of hair between your fingers, hold them at the roots and gently pull the hair to see if the hair will stretch and return to its original length
C.
Before and after chemical treatments and services, take large areas of hair between your fingers, hold them at the ends and gently pull the hair to see if the hair will stretch
D.
Throughout the service, take small amounts of hair between your fingers, hold them at the roots and pull the hair as far as it will stretch and see if it will maintain the stretch
16. 
How would you carry out a skin test?
A.
Mix some colour with peroxide, apply to the inside of the client's wrist and cover with a dressing, ask the client to report any discomfort or irritation over the next 48 hours and arrange an appointment to see them at the end of this time to check the result
B.
Mix a little of the colour with peroxide (using a stronger peroxide than recommended,) apply this to a small area at the hair line on the back of the neck, cover with a dressing and ask the client to report any discomfort over the next 36 hours and arrange to see the client at the end of this time to check the result
C.
Mix a little of the colour with peroxide (following manufacturers' instructions,) apply to a small area of clean skin behind the ear, cover the area with a dressing, ask the client to report any discomfort or irritation that occurs over the next 24 hours and arrange to see the client at the end of this time to check for signs of reaction
D.
Apply a thick layer of mixed dye and peroxide to the client's inner arm, cover with a dressing and ask the client to return to the salon in 5 days time for you to check for any reaction
17. 
When and how is an incompatibility test carried out, and what results would you be expecting?
A.
Before colouring is commenced by placing a cutting of hair into a mixture of 6% hydrogen peroxide and a few drops of ammonia, if metallic salts are detected the liquid will bubble noticeably
B.
48 hours before colouring, apply a small amount of permanent colour mixed with hydrogen peroxide and apply it behind the ear or in the crease of the elbow. Check before applying the colour that there is no redness or irritation in the area
C.
During the development of colour by doing a strand test to ensure there is no unusual tone developing
D.
After the colour has been completed, test by stretching a length of hair with finger and thumb of one hand at the roots and finger and thumb of the other hand at the ends, hair is expected to stretch but not break
18. 
When and how would you carry out a strand test?
A.
After colour has been processed and developed, rub a strand of hair lightly with the back of a comb to remove the surplus colour, check whether the colour remaining is evenly distributed thoughout the hair length. If it is even, remove the rest of the colour and if uneven allow processing to continue applying more colour if necessary
B.
Before the colour has developed, comb the hair through to further distribute the colour, leave for a further 10 minutes applying more colour halfway through if necessary
C.
Throughout the processing and developing, check the strands of hair by combing them through and checking that the colour is even. If it is not, wash the colour off and start again applying a thicker covering of colour to each strand. Once you have established that the colouring is even allow processing to continue for a further 5 minutes
D.
Before the colour has developed rub your fingers over the hair to firstly remove any debris from the strand and after the hair has developed to remove any excess colour. Check the distribution of colour and if the colour is unevenly distributed, slide your fingers down each strand to spread the colour evenly
19. 
When and how should a porosity test be carried out?
A.
After chemical services by applying heat on the hair to speed up the absorption of the colour
B.
Before chemical services by rubbing strands of hair between your fingers to see how rough or smooth it is
C.
Before and after chemical services by applying colour to your fingers and smoothing the colour onto hair and waiting for 5 minutes to see if the colour has taken
D.
Throughout the service by combing the hair before applying colour to each area to see if the hair flows easily through the comb
20. 
If a skin test resulted positively, what would you advise your client?
A.
Recommend the client has only semi-permanent colours
B.
To apply the colour but only leave it on for half the recommended development time
C.
To go ahead with the colour as planned
D.
Ask the client to try another salon
21. 
Which of the following could be a serious consequence of failing to carry out tests?
A.
The colour will take too quickly
B.
It could result in an allergic reaction
C.
The colour will not last as long as it should
D.
The scalp may become oily
22. 
How do you know the development time of lighteners?
A.
The client will usually tell you how long her hair takes to develop
B.
By constantly monitoring the development of lighteners
C.
By the consultation and hair analysis
D.
By following the guide times produced by the salon
23. 
What action should be taken if a client experiences a contra-action to the colouring or lightening product?
A.
The client should be advised that they will need to put up with the discomfort until the colour has developed sufficiently to be removed
B.
The client should be advised that this is a common reaction and the service continued
C.
The client should be checked again in 5 minutes
D.
The client should have the product removed at once
24. 
What action should be taken when there is an adverse reaction to tests?
A.
Extra care should be taken when colour is applied
B.
The matter should be reported to all salon staff
C.
Do not carry out the service and refer to GP if necessary
D.
Take extra care to ensure the client is not aware
25. 
What action should you take if when carrying out the incompatability test the mixture bubbles, heats up or discolours?
A.
Wait until the mixture stops bubbling or heating up and carry out the service as soon as possible before further discolouration takes place
B.
Carry on with the service as normal
C.
Do not carry out the service
D.
Put the mixture in a cool place for 15 minutes and carry out the service as normal
26. 
Why must test results always be recorded on the client's record card?
A.
As evidence that procedures were followed in case problems occur
B.
So that the client feels important and valued
C.
To look professional
D.
To be seen to be following salon procedures
27. 
How is a colour selection made?
A.
Lighter colours should always be chosen
B.
The colour should be chosen from the colour chart by the client
C.
The client's own depth and tone identified, then the target depth and tone
D.
The client should be asked to bring in a picture of the colour result wanted
28. 
What is the main purpose of an International Colour Chart?
A.
To enable the colour technician to compare tones
B.
To provide a standardised system between manufacturers for colour selection
C.
To allow the client to choose a suitable colour
D.
To encourage the client to have additional services
29. 
What is the main purpose of the International Colour Chart (ICC)
A.
To enable the target shade to be accurate
B.
To provide a common number system for colour selection
C.
To allow the client to choose a suitable colour
D.
To encourage the client to have additional services
30. 
If hydrogen peroxide is mixed with a catalyst what chemical action will occur when applied to the hair?
A.
Activation
B.
Oxidation
C.
Penetration
D.
Neutralisation
31. 
If a client has a very light golden hair colour, naturally, which of the statements below would best describe the natural distribution of Melanin?
A.
The hair contains an even distribution of Eumelanin and Pheomelanin
B.
The hair contains a high amount of Eumelanin and a low amount of Pheomelanin
C.
The hair contains a high amount of Pheomelanin and low amount of Eumelanin
D.
The hair has an uneven distribution of Oxymelanin and Eumelanin
32. 
What colour hair is canites the name for?
A.
Black
B.
Blonde
C.
Red
D.
White
33. 
When providing colouring and lightening services, why is salon lighting important?
A.
It enables the client to see a true colour result
B.
It can reduce any harsh tones in the colour
C.
It helps absorb the level of shock for the client when they look in the mirror
D.
It helps to create a good ambience for the client to see their new colour effect
34. 
Light and lighting can affect the visual appearance of hair colour. Which light reflects the truest colour?
A.
Standard electric bulbs
B.
Any light reflected through a mirror
C.
Bluish light from fluorescent
D.
Natural daylight
35. 
During lightening, which of these pigments are the last to leave the hair?
A.
Melanin
B.
Pheomelanin
C.
Trichosiderin
D.
Eumelanin
36. 
When is it necessary to pre-lighten hair?
A.
When your client’s hair is dark brown or black
B.
When the desired depth is more than 4 depths lighter than the natural base depth
C.
When the hair depth is below 5
D.
When the client wishes to go blonde
37. 
How long do quasi colouring products normally last on the hair?
A.
6 washes
B.
Permanently
C.
1 wash
D.
12 washes
38. 
Select the correct tone to neutralise the unwanted colour present:
A.
Orange present use violet
B.
Red present use green
C.
Yellow present use green
D.
Blue present use yellow
39. 
Which is the only product that can cover white hair?
A.
Semi-permanent
B.
Permanent para-dye
C.
Natural henna
D.
Quasi colour
40. 
The main effect that hydrogen peroxide has in oxidation is to:
A.
Assist penetration of the dye by opening the cuticle
B.
Help the dye by neutralising the sebum
C.
Assist the dye to coat the hair shaft
D.
Help to develop the colour of the 'para' compound