Systems make up...
Service Category
Service Attribute
Service Offering
Service
A service is not an..
Service name should not..
Activity performed by a team.
Use the organization's name.
Specific way of delivering the service based on give a given technology or service level
Logical grouping of services that can be aligned with the mission of the institution and can be use for governance model.
Services
A characteristic that defines a particular service.
End-to-end IT service that delivers value to customers and is not typically named after specific applications or technologies.
