Customer Centric
Memo
General Information
Account Maintenance Icon
Boundaries- Customer Servicing Screen
Contact Data
Account Information- Customer Servicing Screen
Work Screen
Activity Log
User Tools Icon
A combination of contact dates and notes that are summaries, sorted by date and time
Additional General Information hyperlink
Generic Task Assigment Due Date Change Late Fee Waiver
Year, Make, Model, & Title Status of vehicle
APR
A permanent note; equivalent to the Hotline
Late Fee Days
Screen that houses complete customer profile & accounts
Section where users set holds/promises and record the outcome of the call
Update Garaging Address/Tax Location
