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Exam 3GU1
Author :
Yavet Flores
1.
LABEL THE PICTURE
2.
LABEL THE PICTURE
3.
FILL IN THE BLANK
4.
FILL IN THE BLANK
5.
COMPLAINT: "The nurse uses her _______________ all the time"
A.
pharmacy
B.
cell phone
C.
prescription
D.
complaint
6.
COMPLAINT: "The doctor always arrives _______________"
A.
home.
B.
early.
C.
soon.
D.
very late.
7.
COMPLAINT: "The nurse _________ my files and X-ray"
A.
new
B.
found
C.
lost
D.
haven't
8.
MATCH THE COMPLAINT WITH THE EXPLANATION. “I’m sorry to say this, but the clean service is bad.”
A.
She is so rude.
B.
You gave me the wrong medicine.
C.
The doctor is happy today.
D.
The bathroom is always dirty.
9.
LABEL THE FEELING.
10.
LABEL THE FEELING.
11.
LABEL THE FEELING.
12.
LABEL THE FEELING.
13.
Complete the table.
A.
is, were, felt
B.
were, was, feel
C.
is, felt, were
14.
PUT IN ORDER THE COMPLAINT
A.
Q, P, R, O
B.
Q, R, P, O
C.
Q, O, R, P
15.
CHOOSE THE CORRECT ANSWER TO COMPLETE THE TELEPHONIC COMPLAINT
A.
complaint to make
B.
solution for your problem
C.
toy and many candies
16.
PUT IN ORDER THE SUSPENSE STORY
A.
R, P, Q, O
B.
Q, P, R, O
C.
P, Q, R, O
17.
PUT IN ORDER THE EVENTS OF THE SUSPENSE STORY
A.
G,I,H
B.
I,G,H
C.
H,I,G
18.
READ THE FOLLOWING THE STORY AND CHOOSE THE APPROPRIATE TITLE
A.
“The evil mother”
B.
“Jessica: the brave babysitter”
C.
“The girl in the mask”
19.
MATCH THE COMPLAINT WITH THE PROBLEM: “I’m sorry to say this, but the clean service is bad”
A.
The nurse is so rude.
B.
The doctor gave me the wrong medicine.
C.
The doctor arrived late.
D.
The bathroom is always dirty.
20.
READ THE COMPLAINT AND CHOOSE THE BETTER SOLUTION: “I have a complaint about a doctor. He always arrives very late”
A.
I want a refund
B.
I want an explanation
C.
I want a free service
21.
READ THE COMPLAINT AND CHOOSE THE BETTER SOLUTION: “I was in terrible pain yesterday. So I repeated my X-rays in a private hospital”
A.
I want a refund
B.
I want an explanation
C.
I want a free service