Fill
in
the
blank
with
the
correct
words
.
Upselling
involves
persuading
a
customer
to
purchase
a
____________________
-
____________________
product
than
the
one
they
initially
intended
to
buy
.
Cross
-
selling
involves
recommending
additional
products
or
services
that
____________________
the
customer's
original
purchase
.
By
successfully
implementing
upselling
and
cross
-
selling
strategies
,
businesses
can
significantly
boost
their
sales
____________________
.
The
key
to
successful
upselling
and
cross
-
selling
lies
in
providing
genuine
____________________
to
the
customer
.
In
a
call
center
setting
,
it's
crucial
for
sales
agents
to
approach
upselling
and
cross
-
selling
with
a
____________________
____________________
mindset
.
