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1. 
Customer -------- is one of the top priorities of this company.
A.
satisfied
B.
satisfy
C.
satisfaction
D.
satisfacting
2. 
Remember that feeling confident and -------- is an important part of giving a presentation.
A.
relax
B.
relaxing
C.
relaxed
D.
relaxes
3. 
Customer -------- representatives are available to answer your questions twenty-four hours a day.
A.
servants
B.
serving
C.
serve
D.
service
4. 
The slow -------- on this project has been a cause for concern.
A.
progress
B.
progressed
C.
progressive
D.
progresses
5. 
Mr. June has outstanding-------- for the position of sales manager.
A.
qualifying
B.
qualification
C.
qualified
D.
qualify
6. 
You need to present one form of -------- to pick up a package.
A.
identify
B.
identifying
C.
identification
D.
identificable
7. 
Springfield has the -------- of being one of the nation's safest places to live.
A.
reputes
B.
reputed
C.
reputing
D.
reputation