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1. 
A condition recognised by red circular patches on the skin is known as
A.
tinea capitis
B.
folliculitis
C.
impetigo
D.
pityriasis capitis
2. 
How should an incompatibility test be performed and what result would be expected in order to proceed with the service?
A.
Before any chemical service, place a test cutting into a solution of 20:1 liquid hydrogen peroxide and ammonium hydroxide for up to 30 minutes; no reaction should be seen
B.
Before any chemical service, place a test cutting into a solution of 1:20 liquid hydrogen peroxide and disulphide for up to 30 minutes; no reaction should be seen
C.
After a chemical service, place a test cutting into a solution of 20:1 relaxing agent and metallic salts for up to 30 minutes; fizzing and bubbling should be seen
D.
After any chemical service, place a test cutting into a solution of 1:20 metallic salts to ammonium hydroxide for up to 30 minutes; bubbling should be seen
3. 
Pediculosis capitis is an infestation otherwise known as
A.
ringworm
B.
scabies
C.
alopecia
D.
head lice
4. 
To prevent further damage to the hair, prior to any service, hold a strand of hair by the root and point and pull gently. This is used to test
A.
elasticity
B.
porosity
C.
incompatibility
D.
development
5. 
How should a porosity test be performed and what result would be expected in order to proceed with the service? Take a strand of hair between the thumbs and finger and run from the
A.
cuticle to cortex to check if the cuticle is raised after application
B.
points to medulla and medulla to points to check if the cuticle is smooth after application
C.
root to cortex to check if the cuticle is smooth prior to application
D.
point to root and root to point to check if the cuticle is raised prior to application
6. 
It is important to identify factors that may restrict services and products that can be used in order to
A.
extend the time taken to complete the service
B.
avoid causing any damage to the hydrogen bonds
C.
assess the client’s needs and identify any problems
D.
determine which stage of growth the hair is at
7. 
A condition recognised by yellow pustules with a hair in the centre is known as
A.
folliculitis
B.
scabies
C.
tinea capitis
D.
impetigo
8. 
Ringworm is a condition that should be referred to a
A.
senior member of staff to confirm the service prior to any service being carried out
B.
qualified receptionist to book a future service prior to any service being carried out
C.
salon first-aider to record in an accident book prior to any service being carried out
D.
general practitioner to treat the condition prior to any service being carried out
9. 
In order to treat fragilitas crinium, you would refer the client to a
A.
stylist within a salon prior to any service being carried out
B.
general practitioner prior to any service being carried out
C.
skin or scalp clinic prior to any service being carried out
D.
chemist for a hair tonic prior to any service being carried out
10. 
If a client has alopecia areata, which of the following treatments may help the condition?
A.
Restructurant
B.
Low frequency
C.
High frequency
D.
Penetrating
11. 
A suspected infestation would be recognised by
A.
an oily scalp with white flakes on the hair shaft
B.
dry hair with oily patches near the scalp
C.
red, raised, irritated and swollen skin; pus may be present
D.
small white eggs near the scalp; lice may be present
12. 
The pocket in which the hair grows is called the
A.
sebaceous gland
B.
hair follicle
C.
hair shaft
D.
sweat gland
13. 
The top layer of the skin is called the
A.
epidermis
B.
subcutaneous layer
C.
dermis
D.
basal layer
14. 
The outside layer of the hair is known as the
A.
medulla
B.
cortex
C.
cuticle
D.
melanin
15. 
The characteristics of African type hair would be
A.
straight, coarse and resistant
B.
wavy, curly and fine
C.
tightly curled and fragile
D.
extremely frizzy and thick
16. 
The resting stage of the hair growth cycle is known as
A.
catagen
B.
anagen
C.
helagen
D.
telogen
17. 
Healthy hair could be due to
A.
a good diet and a healthy lifestyle
B.
frequent use of heat and products
C.
the impact of chemical services
D.
the impact of weather, sun, sea and wind
18. 
Failing to carry out required tests before services may result in
A.
a decrease in wages for negligence
B.
legal action against the salon
C.
the manufacturer refusing to supply products
D.
breaking local by-laws
19. 
A client’s lifestyle can affect hair services as it may
A.
limit the time you can spend with your client
B.
cause damage to hydrogen bonds
C.
limit the client’s ability to maintain the style
D.
cause damage to the medulla fibrils
20. 
An infection is recognised as areas of the skin which may be
A.
raised and bumpy
B.
dry and flaky
C.
pale and peeling
D.
red and swollen
21. 
How could the incompatibility of previous services or products limit or affect the services that can be carried out?
A.
An alternative service may need to be offered
B.
The client may need to seek medical attention
C.
A treatment may be needed prior to chemical services
D.
The client should be referred to a trichologist
22. 
How and when should a strand test be carried out?
A.
Apply a small amount of oxidised product in the crook of the elbow, 12 hours prior to the service; no reaction should be seen
B.
Remove a little of the developing product during the service to establish whether the target shade has been achieved
C.
Remove a little of the developing product during aftercare to ensure the external hair condition and colour are correct
D.
Apply at the nape of the neck to allow development, according to manufacturer’s instructions; no reaction should be seen
23. 
How would you recognise scabies?
A.
White blotchy rash on the skin
B.
Red scaly skin which bleeds easily
C.
Itchy skin which has white blisters
D.
Itchy skin with red spots and lines
24. 
Contact dermatitis is recognised by
A.
small yellow spots
B.
weeping, yellow pustules
C.
sore, red itchy skin
D.
red circular patches
25. 
How should a skin test be performed and what result would be expected in order to continue with a service?
A.
Apply a small amount of product following manufacturer’s instructions, 24-48 hours prior to the service; no reaction should be seen
B.
Apply a small amount of oxidised product in the crook of the elbow, 12 hours prior to the colour services; no reaction should be seen
C.
Apply directly to the scalp at the nape of the neck to allow development, according to manufacturer’s instructions; no reaction should be seen
D.
Apply hydrogen peroxide at the appropriate level to an area of skin, 24-48 hours prior to the colour service; no reaction should be seen
26. 
The texture of the hair refers to the
A.
visible quantity
B.
thickness of the medulla
C.
natural wave or curl present
D.
number of cuticle layers
27. 
The cortex is the part of the hair
A.
where some non-chemical changes take place
B.
where all chemical and non-chemical changes take place
C.
which sits on the outside of the cuticle
D.
which is in the centre of the hair shaft and affects thickness
28. 
Which muscle is attached at one end to the hair follicle and is found in the epidermis?
A.
Arrector pili
B.
Subcutaneous
C.
Papilla
D.
Dermal
29. 
How many layers can the cuticle have?
A.
4-8
B.
0-6
C.
6-12
D.
2-16
30. 
Where does the medulla sit in the hair structure?
A.
In the root, to support the spine
B.
On the outer edge, to give support to the hair
C.
Under the cuticle and is always present
D.
In the centre but is not always present
31. 
Where is the hair follicle found?
A.
Epidermis
B.
Subcutaneous layer
C.
Dermis
D.
Capillary layer
32. 
How would the hair appear if it had chemical damage?
A.
Soft and heavy
B.
Dull and bouncy
C.
Full and shiny
D.
Dry and brittle
33. 
Ultraviolet (UV) rays from the sun will affect the condition of the hair by
A.
flattening the cuticle scales
B.
bleaching the hair
C.
absorbing moisture
D.
increasing hydration
34. 
Ringworm is a scalp condition caused by
A.
a bacterial infection
B.
a virus
C.
a fungal infection
D.
an infestation