Patient Relations Program
Patient Contact Point Program
Patient Contact Representative
How many arts in the coommunication prcess?
appointed in writing by the commanding officer and have their picture posted at the front dsek or in the reception area visible to all patients.
a subset of the Patient Relations Programs, ensures an effective means of resolving such issues before the patiens leaves the facility.
4-the sender, the message, the receiver, feedback.
primary goal is to help resolve patients complaints and problems through patient intervention and negotiations.
