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I don't know. Where do I switch it on?

Do you have a headset?

You can use my headset. Does it work now?

I don't know how to use this software. How does it work?

Oh! She's on the screen... But I can't hear her.

Yes, I think so. But she can't hear me.

Then, click her name.

Is your microphone on?

Ok. so, Julie Bamber

Next, click the green video call button.

First, you need to enter her name.

Ok.

No, I don't.

What's the problem?