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1. In which process do we simulate shipper and consignee calls and we run all the expert searches?
C I T S E L L H K C
2. How do we close a driver release investigation when we are not able to reach cnee?
C U T
3. In a misdelivery or address discrepancy investigation, who do we call besides the shipper and the consignee?
S E N D U G D O C T N N E I N E E N I
4. Whose information should be in the review notification folder prior to finalizing an investigation?
M O A N O I N E I S P P T H I ' R S F R
5. Which is the correct classification?
O S U P C N S A T E T I C A O L T S S P
6. Which is the correct classification?
E S L V M I Y E D I R
7. Which is the correct classification?
I R N M A I D U S E S G E S T
8. In which classification do we have the signature button available, package is delivered as addressed and there is a name of who received the package?
N A A F G N E E T U O R S I L I D
9. In which classification the zip codes are not the same and belong to different centers.
E Y A I S N C E R D S D D C S R P A
10. What do you check to confirm how the investigation will be closed?
T U T W K R S O S A
11.  Where do we check the last movement/scan available for the package?
R K S R A R T X G C H T C E E I N E P A
12. After the last scan, how many days take for an investigation to be claim eligible
V E F I
13. In which classification do we have the package delivered as addressed to a residential area with the name of the person who willingly received it on behalf of the customer at a neighboring location?
N C I Y I R D D T L I R E V E E
14. Which is the correct classification?
E D V E R A S R E I E L R