A customer received a drop shipped package but it is heavily damaged so they would like a replacement
A customer no longer needs the order they placed, but the Edit/Add button is gone in Admin
The tracking on a drop shipped package shows no movement in over a week! The customer would like a refund.
A customer calls in looking for a more exact lead time on a back ordered item on our website
A customer ordered QTY 3 SKU 4139001 but only received QTY 1, and would like a replacement
Request to Expedite
Lead time/Availability task
Freight/UPS Issues
Returns Task
Supplier Stat
Order Cancellation
No task
Reroute task
Damaged Dropship
General Buying
