BPM & Continuous Improvement
Internal Quality & Controls
Operations & Risk Management
Business Transformation
Strategy Administration
Vendor & Capacity Management
Project & Portfolio Management
Responsible for creating dashboards and scorecards for various metrics (internal and external)
Responsible for audits of internal processes
Responsible for managing relationships with our vendors
Responsible for corporate level project challenges, like joint ventures, acquisitions and business unit development, as well as build out back office services and improved internal capabilities.
Responsible for oversight of strategic direction
Responsible for internal culture and change management
Responsible for managing ongoing audit oversight including major controls for the HiTrust and SOC audits