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1. SITUATIONS
2. CONVERSATIONS

A: Excuse me. Could you make some copies for me please? B: Sure.

Two friends

A: I need these photocopies made by 3 o´clock. Can you do it? B: Sure. I´ll do them now.

A: Could you make some copies please? B: Yes, of course.

A: I need some copies. B: Ok, I´ll do them.

Manager and clerk who know each other

Two strangers

New manager and clerk