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Jouer Froggy Jumps
1. The CEO is the …
A
Chief Executive Officer
B
Chief Executive Operative
C
Chief Executive of Operations
2. The document with a list of products and their prices is …
A
An order
B
A quote
C
An inventory
3. When you are running low on supplies, you …
A
Don’t need anything else.
B
You need to order more.
C
You still have enough.
4. You have to send your CV to … Department.
A
Sales
B
IT
C
Human Resources
5. A receptionist must be …
A
Polite and nervous
B
Courteous and funny
C
Polite and patient
6. I prefer direct flights, I don’t like flights with …
A
Delays
B
Stopovers
C
Rescheduling
7. What would you like a window or … seat?
A
An aisle
B
A front
C
A central
8. There were no seats available for the morning flight to Vancouver. The flight was …
A
Completed
B
Fully booked
C
Overbook
9. This box must arrive today, send it …
A
By airmail
B
By courier
C
By email
10. Mr Evans is busy right now, would you want me to …
A
Put you on hold?
B
Transfer your call?
C
put you through?
11. A dozen
A
10 items
B
12 items
C
24 items
12. After a flight, you get your suitcases in …
A
The Luggage reclaim area
B
In the lost luggage desk
C
In the baggage reclaim area
13. When there is an inconvenience with your order, you usually expect …
A
An apology
B
Some compensation
C
Both of them
14. To schedule is to …
A
Plan and organise
B
Repeat
C
Give a presentation
15. They will give you a … if the product is …
A
discount … / … new
B
Return … / … under warranty
C
Refund … / … under warranty
16. If a paper gets stuck in the photocopier, you’ll need to … it.
A
Return
B
Remove
C
Reduce
17. Bill has a lot of money, he always flies in …
A
First class
B
Business class
C
Economy class
18. When you fly, you can have a small suitcase in the …
A
Seat
B
Pilot’s cabin
C
Overhead compartment
19. Remember tomorrow’s meeting. Don’t forget to prepare the …
A
Conference room
B
Lift
C
Itinerary
20. I need you to … in tomorrow’s meeting.
A
Take break
B
Take minutes
C
Make a complaint
21. There’s been a power cut. Let’s call the …
A
Plumber
B
Carpenter
C
Electrician
22. He has got the flu.
A
He’s not coming today.
B
He’s busy right now.
C
He’s coming in a minute.
23. There’s a problem in my last invoice. You have … me 20 euros and it was originally 15.
A
Change
B
Charge
C
Chase
24. Please, … for the meeting. Remember our last meering.
A
Make the necessary arrangements
B
Attend
C
Assist