Change
management
definition
For
an
organization
,
change
management
means
defining
and
implementing
____________________
and
/
or
____________________
to
deal
with
____________________
in
the
business
environment
and
to
profit
from
changing
____________________
.
In
an
information
technology
(
IT
)
system
environment
,
change
management
refers
to
a
systematic
approach
to
____________________
track
of
the
details
of
the
____________________
(
for
example
,
what
operating
system
release
is
____________________
on
each
computer
and
which
____________________
have
been
applied
Change
management
procedures
Change
management
process
typically
consists
of
different
procedures
:
Request
for
change
:
Change
____________________
use
this
procedure
when
they
are
dealing
with
requests
for
change
.
Change
____________________
:
Change
coordinators
and
specialists
employ
this
process
to
prepare
the
implementation
plans
for
changes
.
Change
approval
:
The
change
manager
and
____________________
(
e
.
g
.
,
customer
representatives
and
service
owners
)
follow
this
procedure
to
approve
planned
changes
.
Change
implementation
:
Specialists
use
this
process
to
____________________
infrastructure
changes
.
Change
closure
:
Specialists
follow
this
procedure
when
they
perform
production
____________________
after
changes
have
been
implemented
,
and
change
coordinators
employ
it
when
they
close
out
changes
.
These
procedures
vary
slightly
for
different
types
of
IT
changes
and
____________________
levels
.
