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1. 
What is the main service provided by a travel agency?
A.
Booking travel arrangements
B.
Selling insurance policies
C.
Offering legal advice
D.
Providing medical services
2. 
Which of the following is NOT typically offered by a travel agency?
A.
Hotel reservations
B.
Real estate services
C.
Cruise packages
D.
Car rental bookings
3. 
What is a common benefit of booking through a travel agency?
A.
Higher prices
B.
Access to exclusive deals
C.
Limited travel options
D.
Delayed bookings
4. 
What does a travel agency charge for their services?
A.
A fixed monthly subscription
B.
Service fees or commissions
C.
Nothing, all services are free
D.
Percentage of the traveler's salary
5. 
Which of the following is a popular online travel agency?
A.
Facebook
B.
Amazon
C.
Netflix
D.
Expedia
6. 
What is the purpose of a travel agency's cancellation policy?
A.
To outline penalties for canceled bookings
B.
To offer discounts
C.
To provide free cancellations
D.
To encourage more bookings
7. 
What is a travel agency's role in visa applications?
A.
Providing guidance and assistance
B.
Issuing visas directly
C.
Charging extra for visa services
D.
Refusing to help with applications
8. 
How do travel agencies earn money?
A.
Through commissions from suppliers
B.
By selling souvenirs
C.
By offering free services
D.
By organizing events
9. 
What is the purpose of a travel agency's customer service department?
A.
To promote travel insurance
B.
To sell additional services
C.
To assist travelers before, during, and after their trip
D.
To handle only complaints
10. 
What is a benefit of using a travel agency for group travel?
A.
Higher individual prices
B.
Group discounts and coordination
C.
No assistance with group bookings
D.
Less flexibility in travel plans