Créer jeu
Créer jeu
Tous les jeux
Jouer Froggy Jumps
1. What is a common greeting used in customer service?
A
Hello
B
Thank you
C
Goodbye
2. What is a common phrase used to apologize to a customer?
A
I'm sorry for the inconvenience
B
You're welcome
C
Have a nice day
3. What is a common phrase used to ask a customer if they need assistance?
A
Can I help you?
B
How are you?
C
Nice to meet you
4. What is a common phrase used to thank a customer?
A
Goodbye
B
Thank you for your business
C
I'm sorry
5. What is a common phrase used to confirm a customer's request?
A
Certainly, I can do that for you
B
Maybe
C
I don't know
6. What is a common phrase used to ask a customer for their contact information?
A
What's your favorite color?
B
Can I have your email address?
C
Where do you live?
7. What is a common phrase used to inform a customer about a product or service?
A
Let me tell you about our new features
B
I'm not sure
C
I don't have that information
8. What is a common phrase used to handle a customer complaint?
A
You're wrong
B
I understand your frustration, let me see what I can do
C
It's not my problem
9. What is a common phrase used to confirm a customer's order?
A
I don't know
B
Maybe
C
Your order has been placed
10. What is a common phrase used to end a customer interaction?
A
I'm sorry
B
Goodbye
C
Thank you for choosing our company