1
CUSTOMERSATISFACTION
2
FOLLOWSTANDARDS
3
PRICEANDLOOKS
4
PRODUCTIVITY
5
FEEDBACK
6
QUALITY
7
VALUE
8
KPI
9
ISO
10
QMS
D
F
L
O
A
V
V
R
W
N
A
T
U
I
U
J
U
R
X
X
N
A
O
E
D
O
I
U
Y
W
L
A
H
Q
A
W
Q
U
A
L
I
T
Y
U
A
E
X
A
B
Y
U
C
A
T
B
W
S
N
N
M
J
F
U
Q
I
S
H
D
E
P
J
S
R
O
O
A
H
A
K
O
I
G
P
H
C
I
M
D
Q
B
E
A
E
A
A
U
R
J
T
U
U
I
O
L
R
S
V
U
W
I
L
A
F
X
H
N
Y
I
R
P
O
X
A
T
U
S
S
J
O
T
B
U
M
C
O
U
X
R
A
A
U
G
E
X
I
C
Y
U
H
J
O
Z
O
Z
N
K
L
E
Z
I
Q
L
I
S
O
R
P
A
T
D
O
O
W
P
D
Q
E
U
L
F
Z
W
I
C
K
I
N
S
H
F
I
X
A
D
K
A
F
O
E
E
O
P
B
U
Y
Z
O
E
O
G
C
S
V
H
E
E
C
A
J
D
T
L
W
P
V
A
U
R
E
B
I
B
X
I
I
Q
U
O
A
M
Q
P
I
E
S
O
E
S
P
J
R
W
S
O
I
T
T
T
E
L
V
U
Y
V
M
F
T
P
M
L
Y
Q
S
F
M
I
Q
A
C
A
I
O
S
A
U
R
T
V
A
T
A
I
E
E
G
E
Q
P
I
S
U
V
T
O
L
I
U
O
X
E
N
V
A
Q
I
L
H
N
U
U
I
R
D
E
O
S
A
A
Q
L
Y
U
D
P
I
A
T
P
Z
E
K
I
D
E
O
W
U
A
M
L
F
B
B
L
A
O
R
Y
A
C
J
E
E
Q
F
M
R
A
I
L
A
W
Y
C
J
A
R
O
U
T
T
M
J
U
C
M
K
O
P
V
N
B
U
U
N
E
I
V
D
V
P
T
X
U
O
O
J
H
D
T
U
Z
A
B
L
U
E
N
P
W
S
D
U
N
U
A
P
G
L
S
X
S
L
H
E
A
H
K
J
H
P
R
I
C
E
A
N
D
L
O
O
K
S
U
I
P
Y
O
U
P
U
U
I
S
O
D
P
K
A
A
G
P
U
M
P
C
W
K
L
B
V
I
U
R